Frontier Communications

Category: Telecommunications service provider

Address: 7979 N Belt Line Rd, Irving, TX 75063, USA

Phone: +18009218101

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

KidAddisonTx

Sep 19, 2022

Frontier driver threatening me at gas station cuz he was doing his paper work at the pump. Wasn't even pumping gas.

Michael Quotes

Sep 10, 2022

L customer service Mid internet

Maila Bandalan

Sep 5, 2022

Horrible experience

Brad Herring

Aug 30, 2022

Customer service was nice and helpful but I had a technician lie and say he arrived when he in fact never showed up. Then canceled my appointment and they couldn’t get me in until a later date. I scheduled off work just to be home and sit there for the 4 hour window and wait. If you don’t like your job then quit and go do something else instead of being an inconvenience to someone else. 1 star from me. Will not ever use this service and will never recommend Frontier.

Thanks! Your review is awaiting moderation.

Questions & Answers

Is the phone call log still displayed.

Sharon Mcfarland | Nov 6, 2018
Jim Turner | Nov 6, 2018

Yes

What is the best day and time to speak with a live person at customer service to change to auto pay?

Robert Wood | Aug 7, 2022
Jodie Wallace | Aug 7, 2022

I do not work for Frontier. I am a business coach

where do i buy a new cliker

Bayardo DeVega | Nov 5, 2020
Frontier Communications | Nov 5, 2020

HI there, Bayardo. We can take care of that for you. Please reach out to us via our Facebook messenger (http://m.me/frontiercorp) or by using the SEND MESSAGE button on our Twitter profile located here: (https://twitter.com/askfrontier). ~Eva

Are there any supervisors or customer service folks that know how to be truthful with those who pay their bills to Frontier?

Layne Sutton | Nov 5, 2020
Frontier Communications | Nov 5, 2020

Hi, Layne. It sounds like you could use my team's help! At your convenience, please reach out to us via our Facebook messenger (http://m.me/frontiercorp) or by using the SEND MESSAGE button on our Twitter profile located here: (https://twitter.com/askfrontier) and reference case #230257. Thanks in advance and have a great day! ^Eva

Read More

Why don't I receive my third invoice from FRontier yet ? and I think the due date is near .Try to call the Number showing on my 2nd bill, it's impossible to reach a "real" person to help .

Nghiem Pham | Nov 6, 2019
Frontier Communications | Nov 6, 2019

Good afternoon, Nghiem. My team is happy to look into this for you and verify the arrival of your most recent invoice. Please reach out to us at your convenience so that we may assist you with this. We can be contacted at anytime, 24/7, via Facebook messenger (http://m.me/frontiercorp) or by way of direct message on our Twitter profile (https://twitter.com/askfrontier). Please reference case #226853 upon reaching out and thank you in advance for your time. ~Eva

Read More

Is this a bill payment center

Celeste | Nov 6, 2019
Glen | Nov 6, 2019

No

Read More

Can I return my receivers and router to your office instead of ups?

tommy robertson | Nov 6, 2019
Michael Neal | Nov 6, 2019

This location does not process equipment returns or exchanges.

Where is your store front in Irving Texas?

Louise Murray | Nov 6, 2018
Thomas Vazquez | Nov 6, 2018

If you are talking about equipment return or exchange there is none in Texas. I called them and was told everything is done by mail. You would have to call. Even for billing.

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places