McDonough Toyota Staunton Virginia

David Kembel

Jeff McDaniel, Steve Cosby and Helen Shibut made it easy! Great service, great experience. Well worth the 90 minute drive from Roanoke I made. Love my 4th version of a 4runner! I'll be back for more.

Sub Scribing

100% recommend. Dave Woods was my Sales Specialist and he was upfront and excellent to work with. For reference, I bought a 2022 Corolla. I also use their service department for my 2022 Camry and have always had a great experience. And don't tell them I said this, but I marked my tires to see if they were doing tire rotations properly and they passed with flying colors, haha! This specific dealer also offers an engine for life guarantee which can be used at other Toyota dealerships, granted it is only valid for the original owner. Folks, in this day and age of car shortages, McDonough Toyota DOES NOT add that BS "market adjustment" to any of their cars. They offer the car at MSRP, with a meager doc fee of $299. There may also be a small fee for all-weather floor mats or door guards, but that is a manufacturer option and not installed at the local dealership, so they have little control over that. I was not trading in a vehicle, so I can't speak to how fair their trade offers are, but to get a new car for $299 over MSRP is a steal. Long gone are the days of wheeling and dealing for discounts, but they offer a great product for a fair price. Keep in mind that there are very few new cars on any dealership lots, so you will likely have to wait 1-2 months for your perfect car to arrive from the manufacturer.

Howard Ewing (H&C Tree Service)

This is the second time we have bought a Toyota tundra from McDonald's Toyota everywhere else that we went the car company's treated us like we weren't even worth their time McDonald Toyota as soon as we went in there the people were like family and took care of us like he did everything he could to get us into a vehicle we wanted and they did it again for the second time in the world I suggest everyone everyone that needs a vehicle needs to go talk to McDonald's Toyota they are great people I can't say too much about the service department but that's not me because I don't take my vehicle there but I do know that the sales and service is great

Anne Lyons

Sales Consultant Gerald Wells was very informative and patient helping my senior citizen father select a car. He truly listened to my father's needs and matched him to a car that my dad absolutely loved and gave the family a sense of relief as being safe and reliable. For over a year, my father would pop in and ask Gerald about features of the car and each time, Gerald made himself available and patiently walked him through it. My father just passed and when we brought back the lease, Gerald was so sorry as if he lost not a customer but a friend. If you want a honest sales person who will treat you like family and believes customer service goes beyond the signature on the paper, look no further.