Woodlawn Cemetery

sergey trifonov

Best place to bury your loved ones in town hands down very friendly people to work with and by far best prices in the area we buried my brother on 11-14-2020 and mellisa went above and beyond for us i very highly recommend this cemetery its very quiet,clean and peaceful location. Thank you Melissa for everything you have done for us.

Dimona Levari

Melissa (the owner) was very kind when my husband passed away. When I called her, she simply said to me "don't worry, I'll take care of it" and she did. When I met her in person she was warm and compassionate. My husband was buried in the natural section of the cemetery and one of the unique features of this cemetery is that every grave site is different and special and expresses individuality. I was surprised to read some negative reviews about things that are clearly in the contract that you sign when you purchase a site. This cemetery has a relaxed atmosphere. It's not perfectly manicured and formal which in my opinion is part of its charm. I recommend to visit this place and get a personal impression and if you intend on purchasing a site, then make sure to read the contract. The rules are reasonable and I am very glad I could respect my husband's wishes and lay him to rest in this special place.

Kenneth Overman

Woodlawn Cemetery, Snohomish, Washington This quaint and pastoral cemetery in Snohomish, Washington has captured our sentiments regarding burial. It is situated up above the Snohomish River, and the vistas from the grounds overlook the valley all the way to majestic Mount Rainier. In the distance you may hear the romantic whistle of a passing train winding its way up to the Cascades. The feeling here, with its character and charm, suggests something that could have inspired the Brontë sisters to write more novels. Last autumn, we were on the search for a resting place for our dear aunt. Woodlawn was recommended and we knew that this was the right place when we arrived. The sextons, Melissa and Joe, have a devotion to their service that eases the process of interring a loved one and makes the journey a smooth, dignified and affordable experience. Their knowledge and resources from years of family ownership helped guide us through the whole process, from the act of dying to the final words of committal. It was the perfect conclusion when laying our aunt to rest. Soon, other members of our family will join her at Woodlawn. Thank you, Melissa and Joe!

Yumi summers

The initial impression of the place was great because it's away from the city and overlooking the river. The manager/owner Melissa displayed great knowledge about how she runs the business and seemed to be such a caring person for the deceased and their families. I buried my husband there in March in their green burial section. A couple of month later, I noticed the grave was still barren; however it was left on the burrial date, it stayed the same. I made several attempts to contact Melissa, no phone calls or emails returned. Finally, I called again and her husband answered. He promised to seed the grave IMMEDIATLY. Unbeknown to me, three months later, not only nothing has to be done on the grave, but also the headstone which took months to make is simply laid on the ground; imagine a slab of granite stone just laying there. So I tried to contact Melissa again. No phone calls and email returned. Finally I got through today, husband answered the phone. After listened to my concerns regarding grass and the headstone, he impatiently said: " look at everyone's grave, the grass is all brown. "He apparently wasn't listening. He never seeded grass in the first place! Then he promised he would seed the grave as soon as the weather permits. When it came to the headstone, he admitted he needed to actually lay the headstone. I don't agree it should take more than 5 months to completed the task. When they asked the money dues, it was immediate. But when it comes to getting their job done, taking 6 months is not a big deal. I'm still not sure if this can be done soon. But the real issue here is why they do not respond to my calls or email. The husband In stead of apologize sincerely, he rushed me hang up the phone. Dealing with a death is emotional, now looking at my husband's grave so unattended is even more emotional. Yes, Woodlawn Cemetary is more competitive as far as the price goes, but it doesn't mean their service should be compromised. As soon as I'm sold, the communication between me and Melisa shut off. I understand there are a lot involved with the family business. However, being in service industry myself, I also know the importance of keeping happy customers which leads to a long lasting relationship. I truly hope they will come to a realization that earning customer's business takes time and it doesn't end at the closure of the trasaction. PS: the owner Melissa emailed me on the day I posted my one star review. She explained why the grave was not yet covered with the grass and why the headstone was delayed to be laid. In fact, they laid the headstone right away on the same day. She also apologized and hoped I would understand there were just her and her husband running the operation which is the reason of their lower price. I truly appreciate she emailed me back. So I changed to 3 stars, would like to mark another half star, but the site doesn't have such functionality. The reason of me not giving them all 4 or 5 stars are, which I also stated in my email to Melissa: first I think it's imperative for a business to respond to customers' requests in a timely manner. Woodlawn needs to do better in this area. Second, set the reasonable expectation at the beginning. In my case, I would like to know what impacts my husband's grave during summer, how long would it take for the headstone to be laid and so on. I wish Woodlawn Cemetary a great success in their business because it's indeed a nice place. As my relationship continues with them, I might come back to adjust my rating to fairly reflect their business practice.