Address: 404 E Stacy Rd, Allen, TX 75002, USA
Phone: +12109453300
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: Closed
Saturday: 9AM–4PM
Michael Ribnikar
Very nice people and great service.
David Hakobyan
Pretty good location, no lines or wait time in the middle of a week day. Karen took care of me with no issues at all. Great communication and customer service, their loans have low rates and good terms.
Vita Body Co
Stopped by to open an account. Stood there for 15 minutes and no one helped us. 2 people said someone will be with us in a moment. The line was long and only 3 workers in the building. This was at 11:30am on a Thursday. Will never visit again
Ed Colby
I've been a member here at the Allen location since 2015 and up until the last 7 months or so i have been happier banking here. I'm not sure what recently changed but the service sucks at this branch. The final incident that made me decide to finally swap my accounts to other banks was after getting a new debit card rush shipped for a mishap that happened on the RBFCU corp side of things I went to deposit some cash in the atm. The machine never gave my card back. When i went inside to see if they could retrieve my card, I was told they cannot as they don't service the ATM at their branch and if i wanted to rush a new card it would be $35. I called the corp bank number who rush delivered a new card and waved the fee for me. this incident was just one of the 5 issues I've had with them since seems their customer service has gone down the drain.
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You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account. *RBFCU does not exchange foreign currency.
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
I like going into bank as they will connect you to someone that can answer all of your questions. You are in private room, looking at monitor but it is live. They are very informative with answering any questions you may have.
Hours on Saturday are 9 a.m. - 4 p.m.
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