Smashburger

Thalia V

If I could rate my experience here today I’d give it zero stars but sadly I can’t. Horrible, I’ve been to this location before and never had a problem until now. I took off a few vegetables on my burger and one of the dressing that it had on it. They gave me a dry burger with meat and bacon only when that’s not what I asked for. Also it wasn’t even that busy when I placed my order. People in the kitchen need to know how to read or they shouldn’t work in the kitchen. The burger I was supposed to get bacon, ranch, avocado, and the meat on there.

Nathan Gorrondona

The associate that took my order was nice but no one seems to care about anything. Place was filthy, it wasn’t busy but the food prep took a very long time, employees arguing in front of patrons, the food runner had a TERRIBLE attitude… she would literally mock customers as they walked away with their food (which they had to go To the counter and ask for because she didn’t care enough to do her job and run it to them). Don’t recommend coming here at all.

Lexi F

Ordered food to go for pickup during dinner time and the burgers were soggy, smothered in ketchup, smashed and the fries tasted hours old. Haven’t had smash burger in a couple of years, and will not be coming back.

Ashleah Green

To start they were all children running a restaurant. Not smart. The girl at the register had the biggest attitude! Very poor customer service. Now about the food my daughters cheeseburger was pink in the middle. Was there no temperature check? It’s not like they ask how would you like it cooked. I finally realized this after she said she was finished. I didn’t check her food why would I when I expect it to cooked through. This location seems to be falling off new management needed and adults need to be available to help teens/young adults do their jobs properly. I understand this is a 1st job for many but the company will be held liable for their mistakes… do better.