Jack in the Box

Category: Fast food restaurant in McKinney, Texas

Address: 1825 W University Dr, McKinney, TX 75069, USA

Phone: +19725625625

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Rockie Ubleman

May 23, 2022

Very long wait. People behind us got their food first. Then when my number was called the cashier twice told me it wasn't mine with my receipt in my hand. Then I told him and showed him it was my order. The worst part is don't charge me for a taco with very tiny bit of anything except lettuce. Horrible!!!!! A taco shell with mainly lettuce. I could have done that myself. Needless to say what a waste. I threw it away. Thanks Jack In The Box for nothing.

Trey Adams

May 18, 2022

Third shifter here. Being on third shift, I only have a couple of places to eat if I want to go get something during my shift. This Jack in the Box used to be one of those places. I had long ago talked to a guy at this location who I think was the manager, and he told me that the computer system goes down every day at 4AM to download updates or upload information or whatever. During this time, they can't serve food because they can't ring anyone up. I kept in mind because around 4AM is when I go to lunch, so I adjusted my schedule some to be there half an hour before or after. Fast forward to a couple of months ago. Remembering that the system went down at 4AM, I went to grab some food at 5AM. But the system was down according to the drive thru employee. I attempted to go again a couple of weeks later at about 3:15ish AM and again, the system was down. Just a couple of weeks ago, I went at 2AM on a Friday night and guess what? The system was down again.

ALEJANDRA JUAREZ

Mar 12, 2022

I can’t fill out a complaint in DoorDash of my missing items in such. I really spend a total of $ for me to only get a cold burger and a soda. Where are my missing items? I dint knew that tacos now came in a churros form. And I can’t fill out a complaint in DoorDash app because it’s acting dumb, I also have a screen record of how I can’t proceed it.

Duncan Blount

Feb 20, 2022

I had a great experience. Fantastic young men at the window. Kind, hospitable staff are so important. Five stars.

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Questions & Answers

Why is your food so disgusting and nobody fixes it??? Or cares abt the concerns of there customers fries were cold. The bun on the burger was hard

Confederate 101 | Nov 7, 2020
Jeffery Donihoo | Nov 8, 2020

Last 2 visits i been...hasnt been great

Terrible experience multiple times here never give you what you order and three slices of bacon come on Ultimate bacon cheeseburger not 2 when you want to argue I've worked at Jack In The Box before you need a major overhaul in management and how peo

Richard Perez | May 6, 2020
Mark Barr | May 7, 2020

Not holding up. I hear that. If it's one thing that's very important.. its bacon! Not so Ultimate experience. Multiple times. That's bad for the brand and it seems training is lacking because of no one holding standards. The food is awesome if followed by speck. With all the options around, you'd think they'd be above average. The bar is so low. Let's hope they get some supervisors actually verifying what guests are eating... duh.. I'll send an email on your behalf. #advocate

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