Jack in the Box

Stephen Owens

Went to this store at 9:15pm on 7/24 and when i tried to go inside, the door wasn't locked. but the door was tied shut using plastic bags. Most Jacks are open until at least midnight inside, and if you are going to close your inside, at least lock the damn door and put a sign that people need to wait in the entirely too slow drive thru.

Texas Proud!

This is the filthiest place I’ve ever been in, the floors, counter top, soda machine, everything was filthy!!! Don’t EVEN GO IN THE BATHROOM!!! Old toilet paper rolls look like the been there for months on the floor!!! If that wasn’t enough, no lids for large drinks, no ice coming out of the drink machine, ask the lady behind the counter for some ice and you talk about rude as hell! Stay away from this place.

Jennifer Boyd (Jen)

Jack in the Box in McKinney hands down has provided the best customer service the multiple times that I have been there. There are two men that work night there that are usually by themselves and they manage to do it all curbside orders, drive-thru, fixing the orders and serving the orders. They also managed to do it all with a smile on their face, again I say excellent customer service.

Alaina Yount

This location is the absolute worst. We normally come at night and it's ALWAYS slow. Insanely slow. And you cannot exit the drive through line if you change your mind so plan to spend a half hour AT LEAST if there are any cars in line already. The drink machine is often out of options and staff act like it's such a chore to tell us what they DO have since everything we want is out. I ordered a sandwich from the munchie menu twice before and never realized it was supposed to come with fries and tacos and a drink, and tonight the guy said it only comes as a meal. Awesome for this evening but I totally got shorted the other two times. Not cool. Our food was COLD and they forgot a whole sandwich. Hands down, the worst JITB location. I get there is a staff shortage nowadays but these are not new issues. After we got home (a whole 3 minute drive), we had to throw everything in the oven because it was ALL COLD and thats when I saw my tacos. I thought someone took a bite out of it at first or it had broken off in the wrapper... but nope! Just missing a whole corner.