IHOP

Kenneth Otis

My family and I wanted to go out for a nice breakfast. We were disappointed with this particular location in the past and that was reiterated today when we were sitting at our table for 20 minutes and no greeting, no drinks and not even an acknowledgement like, "hey I'll be with you in just a bit," or anything like that. It took the same amount of time that we were waiting at IHOP to drive around the corner to Fuzzys Taco Shop and have food in front of us. When problems like this are consistent like what we've experienced, it's not short-staffing or customer service that needs to be addressed, it's a leadership problem.

Mackenzie Gilliland

Good service except for the fact that it takes at least 20-30 minutes longer than told to prepare food and no updates are given until you receive your food. Horrible timing, needs new kitchen staff entirely if they’re gonna take twice as long as it’s supposed to. I was told they were just waiting on the pancakes for my order because I asked for an update and it came out 15 minutes later. Since when do 2 regular pancakes take 15 minutes to cook? Especially with the quality they’re serving, you’d think it’d taste better overall for having to wait so damn long to be fed. If I wanted to wait an hour for food, I’d cook myself.

Casey Thompson

So there's an IHOP in Plano, and one in Allen. Even though the Plano one is closer, I always go to the Allen one, because while the food is absolutely incredible, the overnight staff is even better. There's a woman there I don't know the name of unfortunately but she is so friendly and nice and definitely made my friend and I always feel so welcome. We're even going back tonight! It's become our thing, not because of the food (though the food again is super good) but because it's the best place to eat late at night.

Tabish Ahmed

What can you say about IHOP? It was one of the only places opened at 2am. The waitress was really great, and the food was good. The only knock is that it took 20 min to take our order and another 30 min to bring it to us. Can't really fault them too much, but nearly an hour for just eggs and pancakes is still excessive. Still for a place that is open early morning, the service and food were really great.