East Valley Veterinary Clinic

Kyle McGregor

Amazing staff and caring doctors. You can tell that everyone who works here is passionate about helping animals. Brooke was such a gem and made the whole experience a joy. P.S Awesome prices!

Chancellor Nobles

It's a shame I have to leave such a low-star rating because Dr. Hahn is a 6-star vet, but I am forced to after a recent extremely disappointing experience with administrative staff member Amanda. I scheduled an appointment for my dog on Friday, but when we took him on the scheduled day we were told he had been scheduled for the day before, despite me having an all-day engagement the day prior that made it impossible for me to have scheduled on that day. The staff here are generally great and Dr. Hahn is amazing, but Amanda was the exact opposite- rude, unhelpful, and nothing but attitude right off the bat even though I was respectful. Funnily enough, the other admin lady at the front helpfully suggested we could reschedule for later that day, but once I asked for a refund of the $50 no-show fee Amanda stormed in to take charge and told me there were no doctors available to be scheduled with today, and the other lady had to correct her that she'd already offered one. This isn't the first time I've had issues w/ a mis-scheduled appointment, but it's the first time I've been charged for it and the first time I've had to deal with such unnecessary rudeness. As great as Dr. Hahn is, even the best vet means nothing if you never get to see him in the first place and end up $50 poorer for the ordeal. Sorry to say I can't recommend East Valley any more, hopefully management can get things in order.

Susan

I had to have my 13 year old cat put down. It was a very difficult decision and day. I have to thank the staff for continuing to check on me and my Mitchie. Dr. Hohne was very gentle in explaining the procedure. I didn't get the name of the young man at the desk, but he was so kind in being in the room, talking to me and listening to me talk about my cat.😻And he told me about losing his cat, also. I was able to be with my Mitchie and held him close til the end. They didn't rush me, told me to take the time I needed. Doug, for your kindness and care you took with Mitchie after he was gone. Thank you. Thank you all, for your love and care of my baby and me😻😻😻😻😻on such a traumatic day. Susan Petrie

Steve SM

I took two of my dogs here for simple exams and both dogs had their face shaved. No warning that they were going to do this and completely unnecessary. Shaving the dogs face caused more medical problems to their ears and eyes. I have never heard of an ear infection needing to have the side of the dogs faces shaved. My other dog had an eye scratch and shaved the whole face causing massive eye infection even in the good eye. To repair the damage of what east valley Dr Hohne did….with another vet cost me over $4000.00 what should have been $350 total to start.