Mynd Property Management Houston

Category: Property management company

Address: 5225 Katy Fwy #202, Houston, TX 77007, USA

Phone: +12813202188

Opening hours

Sunday: 9AM–6PM

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–6PM

Reviews

Chiquita DaBoss

Nov 4, 2022

This company should be banned from leasing properties as well as managing them. I called every single day to check on the status of my application nothing. We sent emails nothing. If the owners of these properties knew exactly how bad they're making them look they wouldn't trust MYND to manage a doormat. How do you send a tax document with no form of identification to verify who owns this property? For all we know it could be Helen Keller house. I waisted funds that could've been used elsewhere to be treated unfairly and looked over. Tell your owner of her house y'all dropped the ball so I looked elsewhere and they're please. Willing to pay $3000 for better communication anyday. Don't say you guys were not warned!!!!

Keyshya

Oct 29, 2022

I wish could give no stars. Gabby was my property manager and she never was available. When you call to speak to her or her supervisor they are always in a meeting or you get told we put a note in for them to call you but they never do. I move out this past month on the 30th and they charged me for rent for 5 day, cleaning change of 350 after the home was cleaned and photos were sent plus a painting fee because they decided to change the paint color from the original color the home was in when I moved in. I would stay away from any home that goes through MYND.

Sylvia Okpon

Oct 19, 2022

Nhei & Angeline were very helpful with answering my questions about the renting process. Their customer service was great.

Torian J

Oct 14, 2022

I spoke with Mr.Ugene on 10/13/22 and he was so professional and caring .They have a great team and I was updating by Mr.Rain on 10/14/22 as the home I was interested in came under contract while I was waiting on my approval, I give there team 5 stars for there accuracy .

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Questions & Answers

How do you pick the correct tenant?

Crystal Horton | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

In this Youtube Video Steve Rozenburg talks about how to pick the right tenant since this is something that evades a lot of investors. https://youtu.be/z8zXJJS99S8 If you won't be able to do this correctly, it could be one of the biggest problems you will have as an investor. If you will pick the right tenant, a lot of good things could happen such as a good experience with your rental property and on-time rental payments. First thing to remember is you need to establish strict qualifications and the right policies and procedures. At the same time, you have to make sure that you don't violate the Fair Housing Law. Also, always keep in mind that you are running a business and that you are protecting the investor. Having a bad tenant is worse than having a vacant property. Problems will start and stop with the type of tenants that you pick. If you are unsure on what policies to use, give us a call and we will help you. We will make sure that you pick the right tenant.

What is your screening process for prospective tenants? What do I need to do to ensure my property is ready for a tenant?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

We utilize a third party screening service which calls current and previous landlords, verifies employment, searches all eviction databases, and provides a full credit and criminal background report. In order t be rent ready, your property needs to be clean, all repairs completed, yard maintained, and accessible.

As a tenant, where is my bond money held?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

In a trust account.

What are the upfront costs of moving into a rental property?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Tenants are required to pay a security deposit equal to one month’s rent. Our application is $60 per person over 18. The tenant has pets, the pet fee ranges from $200-500 per pet. Tenants with credit challenges are required to pay a non-refundable risk mitigation fee which ranges between $250-$750.

Do I really have to complete the Property Condition Report?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Yes, this allows both Empire Industries and yourself, the tenant, to be on the same page as to the condition of the property upon move in.

Can we pay our rent at your office we live in?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

We encourage all of our tenants to pay their rent through their online portal that can be accessed twenty-four hours a day, seven days a week.

How many properties do your property managers look after?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Our Property managers look after up to 200 properties each.

How do you make sure your properties are leased quickly?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

We employ both traditional marketing and social media marketing to ensure our properties are leased quickly. Utilizing a self-showing service also shortens our days on market as approved tenants can view the property on their timetable and are automatically sent the application link.

Can I apply for one of your properties online?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Yes - https://empireundustries.quickleasepro.com/d/apply/4878/new

How do I organize to view one of your properties?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

You can contact the listing agent to schedule a showing or utilize the tenant turner link on our listings to schedule a self-showing.

How long will it take to lease my property?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Our current days on market is 22

Can I view a property after hours or on the weekend?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Yes, after hours and weekend showings are available on all our properties.

How long have you been in business?

David Thomas | Nov 6, 2019
Mynd Property Management Houston | Nov 6, 2019

Empire Industries LLC – Created in 2012 Been in Business now 6 years

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