Memorial Hermann Greater Heights Hospital

Category: Hospital

Address: 1635 N Loop W, Houston, TX 77008, USA

Phone: +17138672000

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Keegan Williams

Nov 3, 2022

11/2/2022 checked in at 3:25 pm told the charge nurse I had internal bleeding here it is 8:30 pm and still have not been called . When to the desk multiple times and she's saying there nothing they can do. Do not come here if you have a emergency!!

Travis Harmason

Nov 2, 2022

Great place

Marissa Woolard

Oct 27, 2022

Very clean, good staff.

Jade Sanders

Oct 17, 2022

RN, Julie Andries was just unnecessarily rude and unprofessional during my recent visit. 10/13/2022 around 10:00 PM, I took my 3 month old to the ER at M.H. Greater Heights, due to congestion and fever. After registration, Julie took my baby's vitals. I'm mentioning to her things I've noticed about my baby while she's been sick and she gave me no eye contact or feedback as if she was not listening or interested. I'm a mother of 3, and my other 2 children were never sick as infants, so I had a couple of questions. As I'm asking her questions, she's actually talking over me as if I'm saying nothing. And I told her "You do understand I'm trying to ask you a question". Completely ignoring my questions, she then attempted to give my baby Tylenol. I asked her are there alternatives before I agree to it, just wanting to know my options as a parent. She said to me "I'm not answering that". She continued to be rude, talking over me and just not being professional. I did allow the Tylenol for my baby's fever. I was treated unfairly by RN, Julie Andries. She did not reassure me. She displayed no emotional support or compassion as a medical professional. Instead, she was cold. She showed no interest in my concerns and unwillingly gave me advice. I mentioned Julie's behavior to her charge nurse, Laney, who stated "All I'm able to do is notify my supervisor". No apology given. Laney, who took a liking to my baby was pleasant, but she did not hold Julie accountable for her actions. It was as if it was not a big deal. Julie treated me less than a person. She was very comfortable being unprofessional and rude, as if she didn't fear consequences for her actions. Imagine going through that, when you're seeking help for your 3 month old. I ended up being transferred to M.H. Katy for pediatrics due to my baby's condition and had a much better experience!

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Questions & Answers

What time is cafeteria close

Josephine Salazar | Oct 6, 2022
Curtis Johnson | Oct 6, 2022

7 pm

I want to make an appointment with the doctor and the number to call says he's disconnected

Mich c | Nov 5, 2020
Jenny Martinez | Nov 5, 2020

Ake doctor or offices is talking because some doctors have moved to the floor or building Tell me which clinics I was going to go to or the doctor

Can someone let me know there experience with the delivery of their baby in this hospital pliz?

Delia Trujillo | Nov 6, 2018
Elizabeth Juarez | Nov 6, 2018

I've had both of my children there. They are amazing, the nurses are very caring and helpful.

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Visitors hours somebody know

Gricelda Peña | Nov 6, 2018
Shonda Wilburn | Nov 6, 2018

Until 9pm

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Why are there no free parking? Every Memorial Hermann I have been to have free parking.? Idk. Feels like a rip off. My fam needs me there but can't afford parking prices daily??? That's just ridiculous to me. Too much greed in this world.

Marissa Ysasaga | Nov 6, 2017
ShitCreekSurvivor HTX | Nov 6, 2017

They do have free parking, it's limited though and it fills up fast. It's located on 27th street. Usually it's full but keep going after passing the hospital follow the street to the end of the road then make a right which will bring you to the back of the hospital then make a left that will bring you to the back of the nursing home, don't park there though. Keep going straight and once you pass the nursing home you'll see additional free parking in back of another Doctors building, park there and you can walk the short distance to the hospital.

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Is the hospital still open, i was 4-5 cm a week ago and im a little worried if i go into labor.. If i do go into labor where do i go???

Jessica Houston | Nov 6, 2017
Karen Borja | Nov 6, 2018

Yes they're open but they're horrible.

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Do you guys do physical examination for sports

Thuglife Rat | Sep 6, 2022
Curtis Johnson | Sep 6, 2022

I don't have any idea. I just dropped off someone for work

Where to get a copy of my Covid vaccine shot records

Rene Carter | Sep 6, 2022
charles turk | Sep 6, 2022

You go to the place that gave you the shot they can make you a copy from their records

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Can someone ask about a status of a relative ?

carlton yowell | Mar 10, 2022
Celicia Seale | Mar 10, 2022

Only if you have a code. The patient is given a code to ask about their stay or health. If the patient doesn't give you the code the hospital give them you will not be able ro fi d out anything.

My brother Thomas Griffin was released last night from the ER, the release papers states a prescription was printed, but it's not in the release packet. What is it I need to do to get the prescription, it needed for infection?

Kenneth Harris | Nov 5, 2021
John Grothues | Nov 5, 2021

Call the hospital, ask for E.R., and tell them what you printed above. That should work.

What is your current visitor policy?

Memorial Hermann Greater Heights Hospital | Nov 5, 2021
Memorial Hermann Greater Heights Hospital | Nov 5, 2021

Memorial Hermann recognizes the importance of family support in the healing process and effective Thursday, Feb. 11, 2021, the health system will begin allowing one adult (18 and over) visitor, per patient per day. All visitors will be required to clear a health screening and will be provided a mask to wear upon entry and throughout their entire visit. This new policy applies to our hospitals, as well as TIRR Memorial Hermann and Katy Rehab.

I have a doctor on the 4th floor. Do i have to have a COVID-19 Test before allowed to see him? I have no symptoms, I have no been in contract or close proximity to anyone that I know has COVID-19 and rarely leave the house.

David Flores | Nov 5, 2021
Dedria Tarver | Nov 5, 2021

They screen at all entries before patients and staff are allowed into the facility. You fill out a questionnaire, they check your temperature , you sanitize your hands, get a wrist band & face mask.

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What time does the cafeteria close?

Carmen Rodriguez | Nov 5, 2020
Arturo Nunez | Nov 5, 2020

I do not know. And I didn't go to the cafeteria either.

After a c section do you get your own room or do you have to share with others?

Jessica Torres | Nov 6, 2019
Tus “Tazowio” Wao | Nov 6, 2019

Don't worry to let who is your nurse know your concerns, it's not necessary about your insurance it's about your health care

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Do they have neurology drs there

Eduardo Quintero | Nov 6, 2019
B B | Nov 6, 2019

Yes.

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where can i apply to work as a cleaner at herman memorial hospital

Mirna Dominguez | Nov 6, 2019
David Gordon | Nov 6, 2019

You must submit your application online at www.memorialhermann.org I wish you the best!

Do they pick up and drop off

mark Morgan | Nov 6, 2019
Erica Price | Nov 6, 2019

if you need to go to the hospital you will need to get someone to take you and come back and pick you up when they discharge you

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What are visiting hours

Jeffrey Cassity | Nov 6, 2019
Genevieve Paule | Nov 6, 2019

It varies depending on the unit the person you're visiting is in, and their privacy request. Best way to find out is to call, locate them if possible, and ask the staff when's the best time to visit.

How do we get there with out a car.. we r new to Texas and don't know the bus route. Do they provide transportation

Hannah Looker | Nov 6, 2018
Umid Turdiev | Nov 6, 2019

They say there are ghosts I would like to see them, need help cleaning the house?

Cost of parking?

Meredith | Nov 6, 2018
Phyllis Marshall | Nov 6, 2018

$12 all day

Is there a James Timothy there? He was suppose to have an operation on his leg and a Dr. Mark I thought would keep me informed, But haven't heard anything in a week and I' am incredibly worried, And by the way I' am his wife.

Rosanna Futch | Nov 6, 2018
ShitCreekSurvivor HTX | Nov 6, 2018

You have to contact them directly with a phone call. This forum is for reviews / comments by local guides who are in no way affiliated with the hospital. Hope this helps and prayers for a safe recovery.

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