King Architectural Metals

edgar a

The people there are super nice and helpful I live in Fort Worth and have to drive 45 min to them but the customer service is worth it

Michael Hart

About $15 worth of materials they charge $26 to ship it I think they got the most ridiculous shipping I've ever seen

Francisco Calderon

Great service talk to hector he hooked it up

Clayton Sullivan

Shipping: You can order similar products for less than a third of the price elsewhere. I finally took my business elsewhere because I did the research on their shipping racket. Whatever you purchase, they will charge you 80% of your purchase price for shipping it to you. When you call them on it, they will tell you that shipping has gone up. I hung the phone up on them, called their competitors in Houston, and I'm having my order shipped for less than a third of what King quoted me on it. Quality: metal shavings in the barrel hinges I ordered. One of the hinges also was cross threaded and I couldn't get it apart to clean the shavings out of it. No action taken. I just quit using King. Pre authorization charges: when you order online, King pre-authorizes the order total on your card. Then, for whatever reason, there is always some other smaller authorization as well. The software calculates shipping, but it is always wrong. You will get an email or a phone call shortly after saying that the shipping is going to be considerably more than the original shipping quote. It is never less, always about twice what the competitors shipping rates are. After you agree to the new price A THIRD pre-authorization hits the card. When you order from King, be prepared to have up to three times the total amount held by your bank for 72 hours for all those pre authorization charges. It is truly ridiculous and obnoxious the way they hammer your bank account when you order from King Architectural Metals. This is just one example of how companies that outsource their production to China will also adopt a Chinese business model that bilks hard working Americans out of their profit margins. Beware. Clayton Sullivan