LogistiCare - Austin, Texas

Category: Corporate office in Austin, Texas

Address: 12234 N Interstate Hwy 35, Austin, TX 78753, USA

Phone: +18775642099

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Dr. Balakrishna Murthy Ramaraju

Oct 20, 2022

Once the driver left me at Walgreens. Three times I had to wait for 2 hrs. One driver left me away and I had to walk. Only one driver waited. Dr Krishna, 88 yrs age.

Christina Pena

Jun 19, 2021

I overall give it good place to work for. It's a relaxed atmosphere . I have very helpful coworkers and managers. Yes you will encounter tough situations here. But if you have a will to persevere you can.

china jones

Aug 13, 2020

The companies logisticare hire is sad! The dispatchers will call the driver while they are transporting a client and most drives don’t have headphones or speaks. Safety first! And 1 company in particular D N T needs new training, new dispatch and Communication. The 1 hour wait always turn into longer and it sucks

Nikki Newsome

Jun 17, 2020

Why y'all delete my review 🤣😂

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Questions & Answers

Yours services are subpar ... this is like the 3rd time yall have been late picking up. Currently Ive been waiting going on two hrs . If I could drive on my own I would . This is their job they get paid

Tanya Stone | Nov 5, 2018
SDarkshine | Nov 5, 2018

Thank you, Ms. Dodrill. Many members who use LogistiCare still call the cabs of the actual transportation company a "LogistiCare Cab". Thus the misunderstanding and the overuse of putting the blame all on the Call Center. It is unfortunate that transportation providers, trusted to provide safe & timely rides for all Medicaid members, haven't been keeping with the requested standards. Sadly, LogistiCare does not have the ability to control these Transportation Providers. LogistiCare assigns trips to Transportation Providers that are highly able to transport the member to their destinations. LogistiCare holds the Transportation Providers accountable for tardiness and unprofessional behavior, reporting them to the Health and Human Service Commission. In short, LOGISTICARE IS NOT THE CAB SERVICE THAT PICKS YOU UP AND DRIVES YOU TO YOUR APPOINTMENT. Please refrain from labeling LogistiCare as the Transportation Provider and blaming them for the incidents of others. Thank you.

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Is logisacare open today 12 /26/18 to call and set up a ride

Cathey Thomas | Nov 5, 2019
LogistiCare - Austin, Texas | Nov 5, 2019

Please check our Contact Us page for the appropriate number for you to call based on your state and health plan: http://www.logisticare.com/reservation-numbers-location-map/ Our centers are open for reservations.

Does this transportation only take people with medicad

Rosemary Zepeda | Nov 4, 2020
Skrizz ThaDizz | Nov 4, 2020

Yes. This address is just the call center for the reservations.

How can I cancel my ride for today if logistics care is closed this time of the morning?

belinda bell | Nov 5, 2019
Ron Winters | Nov 5, 2019

Belinda. You can cancel your ride at anytime 24hours a day

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how can I apply this job

Suk Tamang | Nov 5, 2018
Hilario Torres | Nov 5, 2018

There are a few posts on indeed. Just do a Google search.

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How does this work

Arthur Langston | Nov 5, 2018
E.W. | Nov 5, 2018

IT DOESN'T ALWAYS AND WHEN THEY MESS UP AS TO WHERE YOU NEED TO GO YOU HAVE TO CA WHY YOU ARE IN THE VAN TO GET REVERIFICATION SO THAT YOY CAN GET TO WHERE YOU ARE SUPPOSE TO BE GOING OTHERWISE THEY WILL HOLD YOU IN THE VAN AND WILL NOT LET YOU OUT UNTIL THEY HOPEFULLY GET STRAIGHTENED OUT OR THEY WILL LEAVE YOU WHEREEVWR, IT HAS HAPPENEX TO ME! THEIR "REASONING" IS THAT "THAT IS WHAT'S WRITTEN ON THEIR LOG SO THIS THE WAY IT IS! I HAVE BEEN DROPPED OFF AT PLACES I DIDN'T BELONG AND HAD NO WAY TO GET TO MY APPT. SO I MSSED IT AND CALLED THEM JUST A FEW MINS. LATER AND TOLD THEM TO COME BACK TO GET ME! THIS HAS HAPPENED ON SEVERAL, SEVERAL, OCCASSIONS! I HAD NO OTHER CHOICE BUT TO GET OUT! THE ONE TIME THEY ABSOULUTELY WOULD NOT LET ME OUT OF THE VAN I CALLED THE POLICE WHILE I WAS IN THE VAN, THEY JUST NOT,WOULD NOT LET ME OUT! AGAIN, THEIR SO CALLED"REASONING" WAS THAT THEY COULD NOT LET ME OUT BUT AT THE ADDRESS LISTED ON THEIR LOG NO MATTER WHAT,EVEN IF YOU MISS YOU'RE NO @WRONG PL.

How to cancel ride

Anita Lugo | Nov 5, 2018
Hannah Dodrill | Nov 5, 2018

You have to call "wheres my ride". Theyre open 24 hours a day to do so. They just ask for a 4 hour notice

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