The Chicago Lighthouse

Blake Las (DJ Tek 9)

I called today at 4:45pm before closing and after 15min of being on hold a customer service agent pretended they couldn't hear me before disconnecting the call. She ended up hanging up on me but not before saying "why are you calling so late" and telling me to call back. The problem with calling back after closing hours is they don't take calls and even worse I'm certain this is something she does regularly. This women should be fired for being irresponsible, uncourteous, rude and because of not doing the one reason she was hired, customer service. Its a catch 22 because driving on toll ways in Illinois requires an Ipass to pay tolls. I understand "The Chicago Light House" hires veterans, people with disabilities and from low income communities but hiring bad help is a bad look.

Andrzej Kulik

Super!!!

hershel zolno

Totally not reliable since dr Fishman retired been waiting over 2 weeks for a letter they said I would get And truthfully feel there with holding my property of my blood results

Bryana

dawn that’s works in customer service is very unprofessional. She rather yell and scream at a customer than resolve the issue. She refused to transfer me over to a supervisor when asked. She kept repeating she will hang up if I kept refusing to pay a violation without speaking with a manager first. SOMETHING NEEDS TO BE DONE!