The UPS Store

Category: Shipping and mailing service in Austin, Texas

Address: 13492 US-183 Hwy Suite 120, Austin, TX 78750, USA

Phone: +15123355558

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–5PM

Reviews

Sandra Robinson

Sep 3, 2022

Great place to get a lot of things done. Including Notary Services.

Felinefine C

Jul 9, 2022

I frequently take any Amazon returns to this UPS store and occasionally mail packages there. This afternoon, shortly after 5pm, I stopped there to send an Amazon return. The store had closed for the day, so finding the door locked, I returned to my car. As I got in my car, a gentleman approached and said he was the store’s owner and wondered if he could help me. I explained that I would return during business hours. He said he didn’t mind helping me, so he parked his car and reopened his store to assist me. I’m sure he was ready to go home after the long day, but I was so impressed with his kindness. I wouldn’t have minded coming back at another time, but his willingness to go out of his way to help, made a huge impression on me. From now on, I’ll take my business to his store. And, I’ll remember to pay his kindness forward. Thank you, sir.

Mikayla Wilson

Jul 7, 2022

The customer service girl was super friendly and helpful. The owner then personally helped me regarding a new p.o.box and smiled and chatted with me. She said she's the original owner and has been there 17 years. This was my first time here and will be my go-to UPS now. I actually drove over 15 miles to get to this one because the one by my new house was horrible. This location has Positive Energy! Worth the extra drive.

Jada Howell

Jun 25, 2022

The girl that works there with the lavender hair should find somewhere else to work. She clearly hates people and her job. She questioned my Amazon return even though there were explicit instructions on how to complete the dropoff. She had a very rude demeanor and while I was waiting for my phone to load, she asked, in a rude tone, if my phone was loading or what while looking down at the desk. I definitely won't do business at this location in the future.

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Questions & Answers

Does it have a drop box?

Serge | Oct 15, 2020
The UPS Store | Oct 15, 2020

Hi Serge, Our location accepts drop offs for UPS and USPS. Hope this helps!

Can you package something that needs to be shipped overnight cold.

Mia goodwin | Oct 15, 2021
Johnathan Brillowski | Oct 15, 2021

yes , i believe they can accommodate but never had to ship anything like that myself and to avoid steering you in the wrong direction, my best advice is to call store rather than go with the word of a customer who doesnt work there or ship on a regular basis

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does the customer do their own schredding

Glenda Smith | Oct 16, 2018
The UPS Store | Oct 16, 2018

Hi Glenda, You will not do the shredding. We will weigh your items and place it in a secured bin which will be shredded offsite. The company we use is called Iron Mountain, one of the most secured shredding services. Hope to see you soon!

Can UPS notarize documents for indian passport renewal ?

sumeer arora | Oct 16, 2018
Nick The cookie master | Oct 15, 2021

Yes. The store can notarize passport documents for any country :)

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