El Paso County Child Support

Category: Social services organization in Colorado Springs, Colorado

Address: 1675 Garden of the Gods Rd, Colorado Springs, CO 80907, USA

Phone: +17194576331

Opening hours

Sunday: Closed

Monday: 7:30AM–5PM

Tuesday: 7:30AM–5PM

Wednesday: 7:30AM–5PM

Thursday: 7:30AM–5PM

Friday: 7:30AM–5PM

Saturday: Closed

Reviews

Klauren a

Oct 27, 2022

10 years still no child support payments. They don't do anything to enforce it especially if you are not living off the state.

natalie alvarado

Oct 10, 2022

They do NOTHING to help. Open case x17 years and my sons father has OVER 109k in arrears. They have collected a total of 15 (partial) payments over this duration of time. YET, they have not facilitated in revoking a license, issuing a warrant, or seizing any taxes. They have asked me to locate the father FIVE TIMES because they cant seem to, and ONLY communicate with me for this reason. They are incapable of providing any type of genuine assistance and have no urgency to fight for the children or what they deserve in life! Don’t waste your time or your energy, move to an alt state for 6 months and open a new claim. Alternate states actually enforce child support laws - these chumps enable bad parents to continue to do bad things and will ensure your children go without. They’re Pathetic.

Kates Kates

Sep 30, 2022

This is the worst customer service ever!!! Karen was not very helpful this morning seems like she’s not happy with her job! She can’t even suggest what’s the best thing to do and never listens to the customer. She just transferred me to the same number I dialed. “Why not quit if you can’t do ur job well or if you hate ur job talking to parents that needed assistance!” The company or agency should hire better worker and fire who don’t do their job well! Parents are struggling and u make it worst!!! That’s why you have low ratings!👎👎👎

Don.Sanchez 1

Sep 22, 2022

Case workers never return phone calls… my child lived in AZ for a few years while his mothers husband was stationed there (Army). Colorado apparently asked AZ to enforce the case since that’s where they were residing. The communication between the states in non existent and I have “outstanding” arrears on my credit report with AZ. I’ve tried to communicate and resolve with both states for years and nothing. The system is flawed and broken in many ways.

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Questions & Answers

How do you file. A complaint against Child Support

Sylvester Williams Jr. | Nov 5, 2018
Todd M | Nov 5, 2018

Either follow up via email or make an appointment with your tech. Most concerns can be resolved by communicating with the office in person

My son turned 19 in Febuary. His Mother has a case in Colorado springs and Urbandale Ohio. Two child Support cases and a arrears case. Why has none of the agencies said ANYTHING to me about my sons case being resolved

Sylvester Williams Jr. | Nov 5, 2018
Todd M | Nov 5, 2018

This is your case; parents should contact the css office whenever there is a change like emancipation.. don't rely on the other party to follow up with css

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Hasn't the location of this office moved?

Heidi Delbridge | Nov 5, 2019
Natasha James | Nov 5, 2019

It has, to the Citizens Service Center on Garden of the Gods

How do i get the restriction off my drivers license

Kris Row | Nov 5, 2018
Lee Waters | Nov 5, 2018

For me i just had to make payments for 3 months then i was able to get a new license.

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Hi, my name is Aleisha. I was born in Denver Colorado (Westminster) I am 17 years old and I have a very ugly case and I would like to communicate with someone or some number since they are something private and I need some support. Thanks, I hope you

Aleisha Martinez Sanche | Nov 5, 2018
Todd M | Nov 5, 2018

you may go to the state website and click application.. and designate which county you reside ..or you can contact directly to local county DHS/DSS office .. and request for an application. Emotional support, see EAP or county/ community health services. Hope this helps..you can do this

How do I change direct deposit information?

Amy Freeman | Nov 5, 2018
Michael Esler | Nov 5, 2018

I cannot give you an accurate answer, the system has been impossible for me to access for several days, im attempting autopay if i get an answer tomorrow i will post it

If the custodial parent left the state and gave the care of the child to a non-family member is the noncustodial parent still obligated to make support payment?

Debbie Steagall | Nov 5, 2018
Hi 61 | Nov 5, 2018

Is the parent planning to come back and yes...you would still have to pay...or take it to court

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How can I reach child support enforcement?

dane hawk | Nov 5, 2017
Hi 61 | Nov 5, 2017

If you have a computer or decent phone you should be able to simply just look the phone number up on google Example "Colorado Springs child support enforcement"

Why can i not contact your office by phone

Bryan Yetter | Nov 4, 2020
Jocqueline Bennett | Nov 4, 2020

You can contact the office, by pressing 0 2x, but it's best to go into the office located on Garden of the Gods

Has anyone ever been told that the party paying chilsupport also has to pay back TANF if the other parent gets it?

Darlene Felker | Nov 5, 2019
Mike Bennett (Loxx) | Nov 5, 2019

Yes they do. I know cuz its happening to me

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Why is my daughter's child support not on her card. It's been withdrawn from her dad's check?

Brenda Bland | Nov 5, 2019
Michael Esler | Nov 5, 2019

I cannot give you an answer but the people there will help you find one. They do their best considering the stresses they have to deal with day in and day out. Their mission is to help the children first and foremost, i cant speak to their formulas ect. But if you can give them a chance to try to help. They listened to me and did what they could. Good luck.

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how do i go about doing a paternity test while collecting food stamps. is it free?

Caitlin Wolvin | Nov 5, 2018
Franklin Matz | Nov 5, 2018

It's not free.

I sent a payment of three month to get my license back but the dmv haven't receive it yet it been a week so i want to know went will it be post thank you

Daniel Powell | Nov 5, 2018
Natassja Slone | Nov 5, 2018

It can take a week for the child support office to receive it if sent by mail and it gets posted 2 business days after recieving cleared payment. You may need to go to the child support office and request a paper to just give the DMV in person that you have paid it.

They like to say I missed payments but I always keep statements of when my pay checks come in...proves them wrong everytime.

Harper Devil | Nov 5, 2018
Nevaeh | Nov 5, 2018

If you take the payments in to their office, ask for a receipt

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I'm in a different state and I want to get my driver license for work who do I talk to?

Ant T | Nov 5, 2017
Danielle Fonseca | Nov 5, 2017

If you owe child support the only way to go about it is to make it current otherwise I would contact the courts in your state and they can further address where you need to go or what you need to do in order to get your license

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