GEUS

Category: Electric utility company

Address: 2810 Wesley St, Greenville, TX 75401, USA

Phone: +19034572800

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Denise Comorski

Oct 29, 2022

There are 3 new homes on our street, Rosemary and they keep forgetting to pick up our trash. Last week they didn't pick up on Wednesday or Saturday but our recycling was picked up. We are paying for the service and now we are requesting credit for the days and weeks with no pickup. It is now Monday and our trash bins are overflowing!! Now, once again no trash pickup on Saturday, 10/29/22. And also they looked in my bin but didn't empty it on Wednesday, 10/26/22. Apparently it wasn't filled enough for them to empty. What is there contact number?

Monique Lovelace

Oct 7, 2022

Terrible internet service. Very frustrating when you work from home!

Katelyn Sharp

Oct 5, 2022

I completely despise this company.

Maria E Mireles

Sep 28, 2022

I been with Geus for 7 years since I moved from Garland Tx and I Like this company ppl is nice and very Polite thanks for giving Us the best care and attention Godbless🙏 you all

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Questions & Answers

Why is GEUS the only choice we have in Greenville? Just doesn’t make since!!

Miranda Gallegos | Oct 21, 2022
GEUS | Oct 21, 2022

Thats a great question! A lot of the details of how electricity started in Greenville is available on our website in our history. GEUS was started in 1891 by citizens and it is still operated that way today. The City of Greenville ran operations until 1988 when GEUS established an autonomous board voted for by the citizen of Greenville. We are a Public Power Utility, the oldest in Texas and one of more than 2000 in the US. We have local offices, with employees who live and are part of the community. We have local board members who are citizens of Greenville. Every decision we make is a direct impact on the community we live in and serve. We strive to provide reliable world class service at the best rates possible all while giving back to our community. Check out our website about us page to learn more!

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What is the general cost of obtaining services for an apartment at 4701 Moulton St, Greenville Texas 75401 (Greenville Courts Apartments)? I need to know how much money I would need to bring to start my services. Thank you in Advance, Karen Enzor

Karen Enzor | Jul 7, 2022
Connie McCurdy | Aug 6, 2022

I would estimate about, $2000, cause you will have to pay a deposit plus your first month rent, lights to have them turned on, gas

Hi there, having problems with doing the CO does anyone know what I should do ?

Katherine Mahan | Nov 4, 2021
GEUS | Oct 21, 2022

The City of Greenville issues Certificates of Occupancy please contact them to find out what could be the delay.

Can you set out trash bags again?

Laurie Wineinger | Nov 4, 2021
GEUS | Nov 4, 2021

We may need clarification from Waste Connections on this depending on what you have specifically. The contract between the City of Greenville and Waste Connection states that bags must be in the toter for collection. However, the first collection day of the week is your bulk pickup day. They may not pickup extra bagged garbage on bulk day as it may not be considered bulk and instead just additional trash that you may need an additional toter for. Please contact GEUS Customer Service for more details and direction if needed.

How do I report a power outage?

Dee Hardy | Nov 4, 2021
GEUS | Nov 4, 2021

Visit our website www.GEUS.org, there you will find a link to report outages.

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do i have to still boil my water

Sharon Dennis | Nov 4, 2021
GEUS | Nov 4, 2021

Boil water notices are issued by the City of Greenville, Tx. Please contact their offices or following their social media pages for up to date information.

When will electric bills come out? Will they be mailed?

Amanda Tapley-Williams | Nov 4, 2021
Bb Chavis | Nov 4, 2021

It depends on your cycle you will have to call and find out

How much is a deposit for a apartment?

raymond mccutchen | Nov 4, 2021
GEUS | Nov 4, 2021

Deposits are based on credit scores or past usage. You can find detailed information bout this on our website and application.

Will you pick up old toilet if I put it on the curb

Doug Shewmaker | Nov 4, 2020
GEUS | Nov 4, 2021

Bulk items are collected on the first collection day of the week. Call Waste Connections to let them know you have a bulk item to be collected.

What does my wifi box look like?

Tim Flournoy | Nov 4, 2020
GEUS | Nov 4, 2021

Wireless Routers or wifi boxes are owned by the customer. Modems are owned by GEUS. Usually both of these items are small black boxes.

If I paid my water bill do I have to wait for the company to come out and turn it on or can I do it myself?

Deborah Corn | Nov 5, 2019
GEUS | Nov 5, 2019

Yes a City of Greenville Water Distribution employee or a GEUS meter reader will be responsible for turning water on and off. Water meters are property of the City of Greenville, only City employees are allowed to turn water off and on at the meter. Those other than City employees, are at risk for meter tampering if they alter the meter or its function.

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Do y'all service west tawakoni

Debbie Sunday | Nov 5, 2019
GEUS | Nov 5, 2019

Thank you for contacting us Ms. Sunday. I am sorry we do not service West Tawakoni. Our service area can be found on our website it you would like to see areas that we do service.

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Do they do gas for my apartment

Elizabeth webster | Nov 5, 2019
Elizabeth webster | Nov 5, 2019

Okay thank you. Do you have to pay to get it on upfront or ?

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Does pre paid electric disconnect on the weekend? Or just go into neg till Monday morning?

Deborah Corn | Nov 5, 2019
Greenville Electric | Nov 5, 2019

Prepaid Electric does not cut off after 4:30pm on Friday. If you over use, it will disconnect at 7:30am Monday morning. There are 5 revalue locations in Greenville including our offices. When you revalue any negative balance is paid first prior to reconnecting services.

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Can I pay my electric bill with cash?

Steve Anderson | Nov 5, 2019
GEUS | Nov 5, 2019

Of course! Simply come to our Customer Service Center at 2810 Wesley Street. Please do not drop cash in our night drop box as there is no way to track it.

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Does anyone not have power yet iv been waiting and it’s getting hot in my house

BrewIsGod | Nov 5, 2019
GEUS | Nov 5, 2019

I apologize that we did not see your question sooner. Please follow our Facebook Page for updates regarding storm outages. All power should have been restored, if you are still having an issue please call our offices.

When will power be restored

Donna Anderson | Nov 5, 2019
Samantha Little | Nov 5, 2019

There are Electrical trucks everywhere but many trees and power lines are down... As well as buildings destroyed in old down town

How can I tell if I'm connected to internet

Dee DotyMarikis | Nov 5, 2019
GEUS | Nov 5, 2019

Thank you Dee DotyMarikis for reaching out to us. The answer is going to depend on the device that you are using. Please contact our offices so we can assist you with your particular needs.

My modem suddenly stopped working do I bring it in and exchange it for another?

jerbojones | Nov 5, 2019
GEUS | Nov 5, 2019

I apologize for the inconvenience that you have experienced. Please contact our Customer Service Department by calling or emailing us. Someone will be able to troubleshoot your issue with you to see if we need to dispatch a technician to your location.

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