Bloomfield Homes at Stone River

Chris Bookman

BUYER BEWARE!!! Our experience with Bloomfield in Stone River has been an absolute nightmare! The industry delays are understandable, but there is absolutely no excuse for the way those have been handled or communicated to us throughout this entire process. We have had to pull teeth to get any sort of information on our build. The only time we ever get updates is when we ask, and even then, a lot of times we get a short rude answer or none at all. Every single “projection” we are given is WAY off - constantly over promising and under delivering. There is no good reason why people we know started new builds in other communities after we started ours and closed months ago, but we haven’t. Other builders and communities are dealing with the same predicament this builder is but seem to be managing and communicating it much better. We have caught Chris, the builder for this community, in blatant lies to us multiple times. At this point, I’m tired of being lied to and have plenty of emails and recordings to back it up. Our agent even says despite the pandemic and weather delays, this is the worst builder/community she has worked with for any of her clients. Lucky us! We will be contacting corporate and getting the word out to local and social media about our horrific experience with Chris and Bloomfield in Stone River. UPDATE: Our agent did as the "response from the owner" asked and contacted Mike. It was a waste of time! All he did was give every excuse in the book, being defensive and argumentative. If you are considering doing business with Bloomfield Stone River, PLEASE feel free to contact me, and I would be happy to show & tell you details about our experience and the lack of effort that has gone into remedying it!

MaKayla Bookman

The lack of communication from the builder has been our biggest complaint. I totally get that there are delays because of COVID, snow storms, and a month of rain. Anybody can understand that. What I don't understand is how we have been given closing dates (yes, they were "projected") time and time again with such confidence, but somehow still haven't been able to close. Anytime we try to get updates, it is blamed on the worldwide pandemic, or the rain and we don't get an actual clear answer of what is going on with our house. At one point we were told by Chris, the builder, that he cannot provide daily updates on all aspects of the build process and shortages. Apparently, he cannot provide ANY updates. If you want to hear about the fact that your house won't be built on time due to delays, pandemics, snow storms, or rain then this is your place to go. There is zero responsibility taken, apologies, or communication. At this point it has been clear to my husband and I that the builder just didn't know how to adapt to the crazy that 2020 brought. All we wanted was communication and to know what was going on. Now we have been packed for 2 weeks, living out of boxes, hoping that we will get a closing date soon since it was just pushed back AGAIN less than a week before we were told we would close.