SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties

Category: Water damage restoration service

Address: 5253 W River Ct NE, Comstock Park, MI 49321, USA

Phone: +16166474300

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Eric Freeman

Aug 18, 2022

Great Service

Dawn Cooley

Jun 13, 2022

This has been the worst experience of my life.The workers were here from 9-5 took a break at 10, lunch for an hour, break at 3, done working and sitting in truck at 4 and left at 5. They worked 5 hours a day, and out of those 5 hours they were on their phones for 2. They are charging for things not done, things I did, and things I don't have. Now that they are done with the work you cant get a hold of no one, they just pass it to someone else.

Stephen Trawick

Feb 16, 2022

I worked directly with Jake S. and had an all around great experience. Jake was able to answer all of my questions and provided me with quick and sufficient answers. Will definitely be looking to work with Servpro and Jake S. again.

Nancy Racine

Feb 2, 2022

Had a chimney fire, called them,, they could not even quote the job for 3 days,,, on the 3rd day we had an appointment for 9:30 - 11 am ,, they called my husband at 8:15 on the day of the appointment and said they couldn't make it due to an big job and would take all their resources,, they would have to reschedule for later in the day,,, so obviously our job wasn't of importance or a big enough job for them to deal with,, my husband has been in the restoration field for 20 years ,, this was VERY unprofessional and dont recommend this company unless you want to be not important as a big job...

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Questions & Answers

How much are estimates?

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties | Feb 7, 2022
SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties | Feb 7, 2022

Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.

Do you accept insurance?

SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties | Feb 7, 2022
SERVPRO of NE Grand Rapids and SERVPRO of Ionia & Montcalm Counties | Feb 7, 2022

Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.

Do come to a home to assess the damage of water from a pipe or perhaps a dishwasher overflow, or do you fix the problem that caused the leak ect. and do cleanup?

Rose Ohanesian | Nov 5, 2018
Casey Parmeter | Nov 5, 2018

We do not repair the issue, we do come and assess the damage and start the clean up and the drying process. If you have any questions please feel free to give our office a call and any one of our great office or managers staff can answer them.

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