SERVPRO of Carrollton , SERVPRO of Bent Tree

Category: Water damage restoration service

Address: 3033 Kellway Dr Suite 124, Carrollton, TX 75006, USA

Phone: +19725444049

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Shirley Gammon

Nov 4, 2022

Super responsive, extremely professional and we have every confidence that Serv Pro and their cruise are able to talk with our tenants in the field professionally.

Dave Holmes

Sep 30, 2022

The service technicians were very prompt and professional. I felt they had my best interest in mind and did not try to overstate the dry out services needed after water overflowed from a sink. I was very satisfied with their services and will call again if ever needed.

Katie Collins

Sep 17, 2022

Very nice on the phone

Belinda Morris

Sep 12, 2022

This is a company that goes far beyond what you use them for. Martin and his partner were so efficient and helpful. My husband was on hospice when we called Servpro. The discretion they used for his privacy was phenomenal. Triple A rating for these guys.

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Questions & Answers

What is the IICRC?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

IICRC stands for Institute of Inspection, Cleaning and Restoration Certification. The IICRC sets standards and certifications for inspection, cleaning and disaster restoration industries.

What can I do until help arrives?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

After any water damage situation, your primary focus should be safety: Is it safe to stay in the house? Electrical and "slip and fall" hazards are some of the most prevalent concerns. Only do activities that are safe for you to perform. Wet materials can be VERY heavy. Be careful!

HOW DOES THE WATER DAMAGE RESTORATION PROCESS WORK?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

1) We inspect your property’s water damage, determining the scope of water damage. 2) Water is removed using our powerful pumps/vacuums in the water removal process. 3) After most of the water is removed, we use specialized drying equipment harder to access water. 4) We clean restorable items using specialized cleaning & sanitization techniques. 5) Restoration can be minor, like replacing drywall panels, or major reconstruction.

How much does Water or Fire Restoration cost?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

Every water damage or fire event is a little different, and requires a unique solution, but the general process stays the same.

What is water restoration?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

Water damage restoration is focused on repairing and restoring the water damage caused to a home or property. After the water mitigation process, our trained water damage restoration specialists will focus on reconstructing and rebuilding your home or business.

How much are estimates?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Feb 8, 2022
SERVPRO of Carrollton , SERVPRO of Bent Tree | Feb 8, 2022

Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.

Do you accept insurance?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Feb 8, 2022
SERVPRO of Carrollton , SERVPRO of Bent Tree | Feb 8, 2022

Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.

Can I turn off the equipment at night?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

No, it is important the equipment is running around the clock. The more hours per day the equipment runs – the less days the equipment will be in your property. The equipment is strategically placed to encourage optimal drying. Turning off the equipment will only increase our dry time, and the threat of microbial growth and secondary damage.

How long does it take to dry my home or business?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

The only answer is: It depends on the size and scope of the loss. Completely drying a structure depends on the type of water damage, how long the water dwelled, and the type of building materials involved. Many times, water damage to your home or business takes 2 to 3 days to dry. However, properties exposed to water damage for a long time will take longer to dry, so it is best to start as soon as possible!

What NOT To Do After Flooding?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

Don't leave wet fabrics in place. Hang furs and leather goods. Don't leave books, magazines or other colored items on wet carpet or floors. Don't use your household vacuum to remove water. Don't use television or other household appliances. Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

What To Do After Flooding?

SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021
SERVPRO of Carrollton , SERVPRO of Bent Tree | Nov 5, 2021

Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removal of lamps and tabletop items. Remove and prop wet upholstery and cushions. Place aluminum foil or wood blocks between furniture legs and wet carpeting. Turn air conditioning on for maximum drying in summer. Remove colored rugs from wet carpeting. Remove art objects to a safe, dry place. Gather loose items from floors.

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