El Rinconsito | Kent

Michael Mepham

I ordered food online for pickup. But. When I finished placing the order a little after midnight it said I could pick it up after 10 am. It was Sunday and I didn't realize they close 3 hours earlier on Sunday. I called them right at 10am the next morning to cancel the order since I was at work and didn't need it the next day. The lady on the phone kept trying to get me to come get it instead of cancelling the order. She finally agreed to cancel it but she never did. I called to complain and she told me to call back in a few days when the manager is there. I got told the same thing when I did call back and after a week of trying to get ahold of someone to refund the order they blocked my cell phone. I went in to ask for my refund and again was told the manager is not there. It's been 2 weeks and still no refund or manager on duty!

Melissa Kerley

Do you like long, thick, dark hair in your food? If so, this is the place for you. Obviously no one bothers to wear a hair net. Just filed a complaint with the health dept. I would avoid this place! I would give them a zero if I could. And don't bother to call to speak with the manager to report a problem. They hung up on us 2 times. Disgusting.

Melissa Kerley

Do you like long hair in your food? If so, this is the place for you. My husband ordered a gordita combo tonight. It was delivered by DoorDash. In the 1st bite of food, there was a long, thick, dark hair in the food. Totally disgusting. This is inexcusable. They don't wear hair nets. They deserve a zero. My husband called & asked to speak to the manager. They hung up on him 2 times. We will NEVER order food from there again. Beware!

rhee rhee Lee

I got the tripe stew and assorted tacos. I didn't like the stew but loved the tripa taco. Beef intestine taco was amazing! Very nutty and goes well with the taco wrapper.