Horizon Credit Union

Cassandra Borges

5 star branch! Great service and great rates. Happy to bank with a local credit union!

Don Larson

Had an account with approximately $250 balance that was inactive. They started charging $5 per month, but sent statements only every 2 months. So I went in to get the fee reversed and the manager chose to not reverse it unless I got a CD. She didn’t bother talking to my face, just loudly to the associate from her office which I could overhear. Nope. Poor form. If I’m not worth $10 that cost them nothing, then they don’t value their clients. This will likely cost them more than the $10 they could have returned since I’m sharing this.

Doug Gonser

I had an issue with an account. I was told as long as I made payments to the account I would not go to collections by the assistant branch manager while in with another member of the branch staff who validated the conversation. Yet they sent me to collections and stated they no longer wanted to do business with me and then sent me an ugly piece of mail. The only thing I did wrong was follow the managements instructions and even though they knew what happened and I was told they would call me after talking to everyone involved, they didn’t care enough to follow up with me. They made a mistake. They should own it instead of letting the Customer take the fall for their bad training/information. Thanks Brandon and Loretta for throwing me under the bus instead of standing up for me.

Charles Mcmillan

I've been with ICON Credit Union many, many years now Horizon. I've found nothing but professionalism, quick service, friendly staff, and people that take your best interest at heart.