Boise Fry Company

Jeff Unger

Frys were fantastic, but the establishment seemed dirty.

Dawn Bird

Crowded dining and uncomfortable seating but otherwise a great experience. Food was fantastic and the staff was very friendly.

Delanie Noelle

Great food, quick service, and great customer service.

Luniel de Beer

-- Update -- I mentioned my order issues from my original review to one of the staff members after paying for an in-person order. Why did I go again, well, the food is delicious, but that online ordering experience was terrible, so I decided to go in person. Anyway, I the staff member mentioned it to the manager on duty and she came out to discuss it with me. Long story short, they're going to work on fixing the online ordering issues and their phone issues. She also refused to let me pay for my order and refunded it. So, great food, especially the duck fat fries, and a willingness to fix the problems earns them an upgrade to 5 stars. Did I mention I love the food? Thank you for making things right. -- My Original Review -- The food, when they get it right, is delicious. Ordering online, however, can be a nightmare, and this is why I'm choosing a 1-star review instead of the 4 stars I would've given them. I ordered a no-bun burger, it came on the bun. For people who do not order burgers without the bin, this might sound like a non-issue. The problem is that all the sauces and juices get soaked up into the bun and stick to the bun. So, when they mess this up, you end up with a dry piece of hamburger meat. Also, when ordering a large order of their fries for $10 and they then leave it out of the order, that's quite a loss. Last, but not least, when I try calling them at the number posted on Google and on their website and it just keeps going unanswered by them and instead by Verizon telling me to check the number and try again, the only way I have to get them to make this right is to drive 10-15 minutes back to them to tell them in person, praying they won't call me a liar and having to spend 30-45 minutes doing so. Get it right the first time, and, for crying out loud, answer your phone.