Mercy General Hospital

Category: Hospital in Sacramento, California

Address: 4001 J St, Sacramento, CA 95819, USA

Phone: +19164534545

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Billie Davis

Jun 6, 2022

I just want to thank everyone in the neurology unit and tech team , you were all amazing. Tahnee, Ted , Evelyn, Tim- you all deserve the best this world has to offer. Sara and Gina, thank you both for all you do. Sara, you are one incredible human. Thank you, Dr. Cruz for getting me my answers. I wish I could into detail on just how special I found all of my interactions. Thank you for understanding my fear I felt a little kindred spirit in you all.

Karen Varela

May 24, 2022

Everyone under the roof at Mercy was absolutely amazing. My husband was blessed to be treated by Angels. The Love and care that they all gave, to my Husband will never be forgotten. They all cared for him as if he was there Loved one. Thank you to the guidance of Angels through the difficult surgery and the blessed hands of the Doctor. Thank you,

Emma #bruh

May 15, 2022

My husband has been in and out of Mercy general downtown for last 3 months due to complications of CHF. He is a cardiac patient, and now he is about to be an LVAD recipient. I have to say that all this time we’ve been there we have received nothing less than excellent care starting with amazing sensitive caring nurses, and doctors. We have been in other hospitals but this one exceeds everyone by far 100%; all the nurses are always so attentive respectful and kind. We have received nothing but the best care possible starting by the nurses giving my husband bed baths accommodating everything and giving him all the Kleenex wipes, even ordering his meals in the kitchen etc., everything he needs to make his stay comfortable we are so blessed and we are so grateful for the care and support we have received on these very difficult stressful moments that my husband and I have been through I will forever be grateful to Mercy General Hospital and all the amazing doctors, nurses, MSW, kitchen and janitorial staff. God bless you all angels in disguise.❤️❤️

Vang

Apr 22, 2022

I took my mother there and she speaks little to no English. I was allowed to go in with her for her ct scan and additional test. All the nurses/technicians who saw her or took her to the ct scans allowed me there. While we were waiting for her to finish the IV. One black female nurse comes and tells me that I need to leave and that I was not allowed here. When told that my mother does not speak English well. She goes and says rudely “well that’s why we have interpreters and you need to leave”. So all my time I spent waiting 5+ hours with my mother all the other nurses did not tell me that I wasn’t allow here yet allowed me to stay with my mother. But this one black female nurse didn’t want me there to translate or made sure they weren’t doing anything my mother was not aware of or understood.

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Questions & Answers

Do mercy accept blue cross antgem?

Leemon Deemon | Aug 24, 2020
Mercy General Hospital (Owner) | Aug 25, 2020

Yes, we do. Here are our accepted plans: http://dignityhealth.hrm.healthgrades.com/acton/media/13104/open-enrollment-insurance-accepted?sid=tv2chiiv6fgg&sid=tv2khbuhe2lq

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Does this hospital cover health net?

Jennifer Altamirano | Dec 23, 2019
mignote berhanu | Dec 24, 2019

Yes

I need to get my public medical records

Tracy Wallis | Dec 23, 2018
Angie Goh | Dec 24, 2018

Medical record department is only opened on weekdays, please ask the information desk for direction

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May I know if Dr. Albert Philip died in that hospital on 25 August 2012 due to car crash accident? Thank you

TEODY T TORIBIO | Dec 8, 2020
Mercy General Hospital (Owner) | Dec 9, 2020

Thank you for reaching out. Unfortunately, Due to HIPAA privacy laws we’re not able to provide any patient information.

My husband is having heart sugery soon, how many visitors can he have? I was told one a time, and today was told he can only have 1 vistor per day? We have a big family and are very concerned, since the outcome is not good.

Lorena Martinez | Oct 23, 2020
Mercy General Hospital (Owner) | Oct 24, 2020

Thank you for reaching out. Please refer to the Dignity Health Patient Visitation Policies on the following link below: https://www.dignityhealth.org/sacramento/patients-and-visitors/covid19-guidelines For any additional questions please call this number: (916) 453-4545 Thank you!

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I'm giving birth here in a couple of weeks how can i do read the policy of what my experience will be if i'm giving birth there before i go so i can be ready

Lady Nana | Oct 23, 2020
Mercy General Hospital (Owner) | Oct 24, 2020

Hi, Congratulations! Here is a link about our Family Birth Centers. https://www.dignityhealth.org/sacramento/services/womens-health/family-birth-centers Also, we'd love to have you explore the facility and learn more about our Family Birth Center at Mercy General. To schedule a "Stork Tour," call Dignity Health Women's Services at 844.838.0081.

What are rules for visiting patients in ICU and hospital? At time ?

Vino Ruiz | Oct 23, 2020
Mercy General Hospital (Owner) | Oct 24, 2020

Hi Vino, Here are the current patient visitor rules for all Sacramento-area Dignity Health hospitals. https://www.dignityhealth.org/sacramento/patients-and-visitors/covid19-guidelines If you would like any more specific information on visitation, please call Mercy General at (916) 453-4545.

What hotels are close to Mercy General hospital?

Peggy Podliska | Aug 24, 2020
Mercy General Hospital (Owner) | Aug 25, 2020

Hi Peggy, Here are a few options nearby: https://www.hotels.com/de1705935/hotels-near-mercy-general-hospital-sacramento-united-states-of-america/

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My partner is having Heart Cath Left & Right CCL MGH on 8-14 and is being kept overnight. is long drive to hospital, is there waiting room I (his driver) can spend the night in?

max miller | Aug 24, 2020
Keith Willsey | Aug 25, 2020

The House of Mercy its right across the street 30$ a night go to information desk in main lobby .they will get you together .I wish your friend the best.The doctors and nurse are amazing.he is in good hands

Is this the hospital that was known as Mercy Childrens Hospital?? That is where I was born and I'd like to confirm. Sadly, I no longer have family to ask so I am reaching out for help.

Cynthia Parker | Jul 25, 2020
Mercy General Hospital (Owner) | Jul 26, 2020

Yes, the children's hospital is part of what is now just Mercy General Hospital.

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Does Mercy cover Western Health Advantage

Don Mico | Jul 25, 2020
Mercy General Hospital (Owner) | Jul 26, 2020

Hi, Western Health Advantage is accepted at Mercy General Hospital. Here is the provider network: https://www.westernhealth.com/search-for-providers/the-wha-network/

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How can I check to see if my loved one is being treated here

chris ramirez | Jul 25, 2020
Mercy General Hospital (Owner) | Jul 26, 2020

Hi Chris, I don't have any access to patient records here, but you can try calling the hospital directly at (916) 453-4545.

Anyone have Billy mark parker as a nuerologist

Tammy Heller | Mar 27, 2020
Roberta ? | Mar 28, 2020

I'm sorry, but no I do not. To Truthfully tell you I do not even know who Billy Mark Parker is. I'm sure if you are concerned about his services you can always contact the Better Business Bureau to see if he has any bad information on him there. Or I'll bet that they also have a medical site that you can also research on him check in with hospital services at Mercy General. Good Luck.

Does Mercy treat Cholera

Gordon Lee | Mar 27, 2020
Roberta ? | Mar 28, 2020

As far as I know Mercy General Hospital has a Fully Equipped Medical Emergency Room so they should be able to treat anything. But I'm also sure if they can not treat Cholera they Will get the patient taken where they can be treated.

How much is parking? Are there a lot of handicap parking spaces available? Is there a special day of the week that parking maybe free?

Yolanda | Mar 27, 2020
Not A Lie | Mar 28, 2020

I was told that valet parking is free and it is for the whole day. You can tip them if you want. Edit- I found out that on Saturdays and Sundays their parking lot (not parking garage) is free

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Im homeless, would i be able to be checked for my hernia?

Gabriel Jr Alvarez | Jan 27, 2020
Florence Horton | Jan 28, 2020

Yes, Emergency services are available 24 hours

What are the visiting hours? My daughter is in acute rehab there.

Cathie Lou Campbell | Dec 23, 2019
DeVon Carter | Dec 24, 2019

I strongly believe that their hours start at 9am to 9pm.....not quite sure cuz it been a long time for me, since I used to work for Mercy General.

what are visiting hours

Debbie Roth | Dec 23, 2019
Mercy General Hospital (Owner) | Dec 24, 2019

General visiting hours are from 8 a.m. to 9 p.m. unless otherwise indicated by a physician or nurse. Some patient care areas, such as the Family Birth Center and the Intensive Care Units, have special policies for visitors. For specific hours, please check with your nurse.

Does visitors able to get medical assistance in case of emergency

real girl | Dec 23, 2019
Roberta ? | Dec 24, 2019

I would think that the answer to that question is; Yes. If you're having a Medical Emergency. Just check yourself into the ER. By law All Hospitals have to give Emergency Medical Treatment to Anyone, Having a Medical Emergency. No Matter What Their Ethnic Background, Region, and Whether or Not They Have Insurance. So just go into the ER, and Check Yourself In.

What is the closes hotel

Sylvia Perez | Dec 23, 2019
Kristy Garcia | Dec 24, 2019

One on Howe Avenue or down in downtown more. Not sure of exact location.

Does mercy take Anthem Blue Cross Medi-Cal.

Paul Cabrera | Dec 23, 2019
Kyle Porter | Dec 24, 2019

By law they can't not accept your inaurance. They can't refuse you care regardless or type of insurance you have.

How can i check to see if someone is a patient there

Jeffrey Bashir | Dec 23, 2019
Josephine Sandoval | Dec 24, 2019

Yandel Knox a patient

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I was a patient at Mercy earlier this month. I was in Oncology room, either 227 or 277, can't be sure. Wondering if you found my pair of gray sweat pants? I really like those and pretty sure I left them behind. Do you have a lost-and-found? ?Th

Mike Puente | Dec 23, 2019
A Google User | Dec 24, 2019

Call the security department

Is there any stores near by

Suzanne Rose | Dec 23, 2019
Luis Avila | Dec 24, 2019

Compton's off of McKinley

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Do you refuse treatment to someone who has the inability to pay for the full payment for care.

Cindy Blackie | Dec 23, 2019
CILLa BARRAZA | Dec 24, 2019

No

Is there a Catholic priest on call at Mercy Hospital?

Kay Cranny | Dec 23, 2019
Brennan Gates | Dec 24, 2019

Yes

How could I get an update on a patient in Mercy Hospital?

Candra Echevarria | Dec 23, 2019
PAUL THOMAS M0RAN JR | Dec 24, 2019

To know if they are still in the Hospital call the switchboard. To get an update on their status contact their nurse. But if the patient hasn't given THEIR permission for You to receive an update then the nurse CAN NOT give ANY INFORMATION OUT. There is a FEDERAL LAW THAT PROTECTS THE PATIENTS PRIVACY. IT'S CALLED " THE PRIVACY ACT ".

Does the hospital have a charging station for electric cars!

Patricia Montero | Dec 23, 2019
Luis Avila | Dec 24, 2019

Yes on the J st side

Husband Richard Arden Dittman born 07/05/1937 would like a birth certificate--how can he obtain this?

Patricia Dittman | Dec 23, 2019
Luis Avila | Dec 24, 2019

I would go to the HIM office located in the south side 1FL

How are they with mental health? Like for voluntary check in for mental hospital if mentally can't cope ?

Allen Mitchell Gardner | Dec 23, 2018
Raul A. Galvez | Dec 24, 2018

Better off if checking in at a psychiatric facility.

How do i get my son birth certificate?

brice bro adrian | Dec 23, 2018
brice bro adrian | Dec 24, 2018

I don't live in sac anymore what's the name of it

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WHAT TIME DOES ACUTE THERAPY DEPARTMENT CLOSE FOR VISITING?

Melissa Gonzales | Dec 23, 2018
Raul A. Galvez | Dec 24, 2018

Never does. However, it is recommended patients not to be visited after 10 as they need as much rest as possible.

Do mercy do warrant checks on patients in labor in delivery

Kayla Smith | Dec 23, 2018
April Avalos | Dec 24, 2018

I don't think so

do they do phlobotimies

Scott Shepard | Dec 23, 2018
Janak Mehtani | Dec 24, 2018

Yes they do when indicated

Where do I submit my directives.

Joetta Connors | Dec 23, 2018
eric poole | Dec 24, 2018

Context?

looking for birth records on april 13 1959

Bruce Kirby | Dec 23, 2018
christina lee | Dec 24, 2018

Not too sure but i think u need to go downtown to records dept. Birth/death etc downtown behind sac county jail. Or call social worker at mercy general she should b able to get u n rt direction.

Are there small pets " puppies" aloud

Lori Stanberry | Dec 23, 2018
eric poole | Dec 24, 2018

There are no animals allowed unless they are service animals.

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When is parking free?

Sidney Williams | Dec 23, 2018
Angie Goh | Dec 24, 2018

Parking is only free only weekdays. For weekends, you can either park in the garage or in the medical plaza for free

Can i order myy moms meal frrom my phone .

Frank Ballesteros | Dec 23, 2018
B M | Dec 24, 2018

Yes.

How do I find outpatient surgery center on 3939 j St

Dawn Dickerson | Dec 23, 2018
Samantha Jones | Dec 24, 2018

Anytime you aren't sure where to go, if you come in the front of the hospital, in the main lobby there's a help desk. ... Unfortunately it can be a longer walk that way, but it's less walking then just getting lost. While I only ask staff when they aren't rushing somewhere, I have always been helped when I ask a random employee where to find something - they know hospitals are maizes & then to be helpful & friendly. (P.S. My memories a bit sketchy, but I think you can find the outpatient surgery on the side with the ER... Also, if you have to go after business hours, your best bet is to ask the security officer.)

Who do I talk to for the answers about my dad's death at Mercy General hospital on j street and how do I get his body released to me so I can give him a proper bariel

Ana Anaya | Dec 23, 2017
Ana Anaya | Dec 24, 2017

Do i talk to the social worker about a death certificate

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DO YOU OFFER DIALYSIS SERVICE

TUONG NGUYEN | Jan 22, 2021
Mercy General Hospital (Owner) | Jan 23, 2021

Hello Tuong, Thank you for reaching out. We do offer dialysis treatment. For more information, we recommend you reach out to your primary care physician. Thank you!

Do you have any cardiac specialist (s) who have success in correcting Cardiac Bridge with Mitral Valve Stenosis?

Sister Sheba | Jan 16, 2021
Mercy General Hospital (Owner) | Jan 17, 2021

Hello! Thank you for reaching out. Any of our general cardiologists at Mercy General including Dr. Bhaskar, Dr. Randhawa, Dr. Orakzai, and Dr. Nguyen would be appropriate for the management of these diagnoses. We are happy to help connect you if it’s helpful. Just let us know! Thank you!

What is the nearest hotel to Mercy hospital

Carmen Sanchez | Jun 5, 2021
Genic Cowee | Jun 6, 2021

There's a Roy Inn & Suites and a Motel 6 nearby. Under $70 a night.

how do i get a certify copy of my birth certificate

Caleb LaBarge | Apr 6, 2021
Tina Rogers | Apr 7, 2021

You need to get ahold of the county clerk's office in the county you where born in

What time can a I visit a patient?

Katie DeRoos | Apr 6, 2021
Mercy General Hospital (Owner) | Apr 7, 2021

Hi Katie! You can find Mercy General Hospital’s visitor guidelines here: https://dignityhlth.org/3t0MKgz Thanks!

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