Apple Carnegie Library

Category: Electronics store in Washington, District of Columbia

Address: 801 K St NW, Washington, DC 20001, USA

Phone: +12026096400

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Shirls

Nov 3, 2022

A specialist named Joe, shaved head with light brown skin tone (~5’8 tall) was super rude, disrespectful communication and racist. He didn’t want to help me out and just left me there waiting and said he was going to come back. After 20 mins of standing there many people came by and ask if I needed help and Joe was just somewhere. I went to look for him and he just denied my service with an eyeball roll. Seriously? Horrible. This guy is not a nice person. If you see him, don’t walk, please run because if you look Asian, he’s going to think of you different and treat you differently. I just wanted to buy the iPad Pro that’s it. I should’ve let someone else help me. Then I left, my parking time is over. Update: I went to a different apple store location and got what I want with friendly communication & helpful experience. Can’t believe such historic store like Apple Carnegie library have such horrible person working there with nasty racist attitude. Pathetic.

Johny Mccahill

Oct 29, 2022

Love this place . They are so organized and efficient. If you take classes to learn how your equipment operates this is the place to go to learn. Sign up for a class learn your task and away you go as an apple pro.

Brangie Clark

Oct 29, 2022

Lots of people working — no direction so wait is long…

XD Y

Oct 27, 2022

Very beautiful library converted to Apple Store.

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Questions & Answers

Can u pick up iPhone SE today

Jacqueline Johnson | Nov 4, 2021
Herman jones | Nov 4, 2021

Yes

How can I set up an appointment at this store to get my phone back working

Rose Page | Nov 4, 2021
Darlene Berthod | Nov 4, 2021

Need an appointment to help with 2 iPads.

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Can I come in to have my iPhone fixed

Benedict Tisa | Nov 4, 2020
Gregory O. | Oct 28, 2022

Yes

May I please make an appointment for tomorrow @18:30 for my device to be checked.

Sibongile Nkonyane | Nov 4, 2020
Bella Adoni | Nov 4, 2020

Not busy at all

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Is there parking for the store

Ricardo Delespin | Nov 4, 2020
Andrew Evans | Nov 4, 2020

Do store buy list & found apple watches

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Need an appointment to repair an IPAD

Virginia Ungar | Oct 21, 2022
CoveredbytheSunofRighteousness Dixon | Oct 21, 2022

Be early cus parking is terrible and they cancled my appointment without telling me. I had to rescheduled it to the day after which is so inconvenient. I was so hurt but I just kept it to myself and quietly left

how much does iphone 12 cost?

Kenry | Oct 5, 2022
Олександр Семитоцький | Oct 5, 2022

500$64gb. $649 128gb $749 256gb

can i paid with cash?

Alejo García Pintos | Oct 5, 2022
Diego Alejandro Clavijo Leal | Oct 5, 2022

Yes and also buy gift cards with cash

Do they provide charger service for e scooter?

Taib Rajah | Oct 5, 2022
Diego Marroquín Bitar | Oct 5, 2022

No

do I need an appointment to visit this apple store?

Gilbert Mbouambou | Nov 4, 2021
Siddhartha Nambiar | Nov 4, 2021

Typically, yes. Especially if you need to see someone at the Genius bar. The wait time without an appointment gets pretty high

What part of the store do I go to once I arrive for my appointment?

Juelz Caleb | Nov 4, 2021
Jim Emlet | Nov 4, 2021

The main entrance is off K street where a greeter will steer you to the right location based on your need.

Is it open for walking

Mame Aziza | Nov 4, 2021
Double Dutch 4 Fun | Nov 4, 2021

Yes!

Can they do factory reset to my phone

Misty Moomau | Nov 4, 2021
Double Dutch 4 Fun | Nov 4, 2021

I'm sure they should - if not they'll give advice.

Is there free public there.?

Shani Rolle | Nov 4, 2021
Marie Robinson | Nov 4, 2021

No street parking but there is a parking garage on New York Ave. where the Safeway is.

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Do You Buy apple watch?

Najla Ben Ahmed | Nov 4, 2021
kaliko stakz | Nov 4, 2021

You can purchase apple watches at this location.

What time do the new one-on-one sales appointments get posted on the website. I have been trying for a few days to make an appointment without any success. Thanks

Tony | Nov 4, 2021
Herman jones | Nov 4, 2021

They are not taking appointments, only sales

Can you shop here?

Brie Bees | Nov 4, 2020
Esa Muhammad | Nov 4, 2020

Once you are in the store you can shop.

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Is the store open for drop off?

Shawnte Smith | Nov 4, 2020
Cynthia Hinnant | Nov 4, 2020

Yes, you can drop off your hardware and they will give you a date/time window of when you can pick it up.

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my display vanished suddenly. need a repair. can i come today at 2?

khushali jhaveri | Nov 4, 2020
Robert Martel | Nov 4, 2020

You must call apple for that. I don't Work there. Sorry

YOU ARE HOLDING MY IMAC HOSTAGE!! I brought it in for a repair that YOU did to my iMac only for you to tell me your team damaged it more and I have to wait longer to get it back. And now no one will answer the phone?? I deserve a new iMac.

Destiny Sanchez | Nov 4, 2020
John Moore | Nov 4, 2020

These comments are not answered by Apple. They are for community feedback. I'd set up an appointment at the store for a repair and discuss with them then.

I want to make an appointment to upgrade my phone

Sylvia Lawson | Nov 4, 2020
John Moore | Nov 4, 2020

You need to go to the make a shopping appointment apple.com/retail/instore-shopping-session/ and select the store and your appointment date/time

Hello i was trying to get an iphone i can ask what ios 14 is for

Sepehr M | Nov 4, 2020
Marvin Tucker | Nov 4, 2020

Not sure ask the people who work here about it

Do you have the Apple watch series 3?

Eduardo Murillo | Nov 4, 2020
Lik Gii | Nov 4, 2020

Yes

Is it dog friendly?

Clark Morris | Nov 5, 2019
Nathan Moon | Nov 5, 2019

I don't really know. Call them. Service dogs perhaps. The Apple Store may be but the library...not sure.

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