Xfinity Store by Comcast

Category: Internet service provider

Address: 2202 Westlake Ave Suite 116, Seattle, WA 98121, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Oswaldo Ferro

Aug 8, 2022

They are unable to resolve any issues in-store, their only reply is "please contact customer support for help with that." They say one thing in person (e.g. no early termination fees), but they find ways to charge you anyway. Steer clear.

Professional Grade

Jul 17, 2022

The service is not good in Washington go with CENTRYLINK trust me save yourself the hassel I went though it so you don't have to also T mobile sucks go with Verizon or AT&T if you live in WA.

elyse bartlett

Jul 14, 2022

I just went in here to pick up my new internet accoutrements and was so pleasantly surprised with how nice everyone was. Everyone who greeted me were so welcoming and nice. The gentleman that ended up helping me was also really nice I didn’t catch anyones names, but just had to get on here to say I enjoyed my experience here and the staff were wonderful.

Aleric Lucero

May 4, 2021

I decided to do my daily walk and pick up my order from Xfinity all at once. I have never been to this location but I liked the service and ready customer service I had this day. I wish I could remember the name of the gent that assisted me. I was on and out in minutes, now of to finish my walk.

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Questions & Answers

is there parking at the westlake comcast store?

Eileen Schiller | Aug 12, 2022
Renine Starika | Aug 13, 2022

Yes. There is a parking garage.

How can I talk to someone AT THE STORE!?

Kristin Shelton | Aug 12, 2022
Robert Dixon | Aug 13, 2022

All you have to do is walk in and someone will greet you.

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Can I speak to someone in your security dept about an attempted scam?

Darryl Sutherland | Aug 12, 2022
Argola Russell | Aug 13, 2022

You can call the customer service line and they will probably get you through to the right person.

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Can I return my modem here?

Nancy Sharma | Aug 12, 2022
Argola Russell | Aug 13, 2022

Yes, make sure you get a receipt as proof in case of error

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Can i return my eqipment here at westlake. Seattle wa

Rosalind Chase | Aug 12, 2022
Brent “Fabricator” Labasan | Aug 13, 2022

Yes.

Can I return my wi fi such as router etc to the xfinity store in west lake avenue in Seattle?

Alfredo Ramirez | Aug 11, 2022
Mohamed Rago | Aug 12, 2022

Thank you guys I love you all of you guys all my heart so let's work together as a being human being are really Americans hero with all heroes God-bless America

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What is the local phone # for this store? Customer service line is the 7th circle of you know where.

Jennifer Goodwin | Aug 12, 2022
Peter Makosi | Aug 13, 2022

The number given goes to a call center but this store is next to red Robin in Northgate mall behind Nordstrom rack

i need to swap out my smaller cable box at the the seattle westlake store. can i do that there today?

Mark Deichmiller | Aug 12, 2022
Rajat Mago | Aug 13, 2022

They are accepting walk ins. Masks, social distancing required. They do swap hardware there from what I could tell. Not 100% about your cable box though.

What happened to the Classic Arts Showcase? It was the channel we watched most!

Steve Shelton | Aug 12, 2022
dasmain moore | Aug 13, 2022

They cancel the showcase because it wasn't getting that many views so they put the money elsewhere towards another thing

How do i retrieve my wifi router password?

Michael David Keller | Aug 12, 2022
Dustin Lo | Aug 13, 2022

It should be on the tag behind your router somewhere if yours is netgear one

just for internet how much?

Albert Gilbert | Aug 12, 2022
Argola Russell | Aug 13, 2022

They have different plans. Give them a call

best speed offered in Seattle area?

Eric Porter | Aug 12, 2022
John Chowning | Aug 13, 2022

Very good and xfinity hot spots all over the city and the other cities I travel to on the West Coast to use when not at home. I use a smart tv and the wifi connection so no cable box needed for HD tv and videos movies etc online and on my tv. Very fast and no problems with downloading speeds or large service plan changes and up charges from when I began at $80 for sub basic cable with HBO and internet with wifi modem.

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DO I NEED AN APPT TO HAVE YOU ACTIVATE MY PHONE IN STOR AND TRANSFER EVERYTHIN FROM OLD PHONE

eileen gallagher | Aug 12, 2022
Argola Russell | Aug 13, 2022

No, when you enter they take your name.

Can I sign up for xfinity mobil and purchase an iphone at this location?

eliazar becerra | Aug 12, 2022
Argola Russell | Aug 13, 2022

Yes you can

I am going in to depute a past bill I didn't cteate,How long do they take

Zackary Tutwiler | Aug 12, 2022
Brett | Aug 13, 2022

Not long usally it may take awile. But sounds like best bet.

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Why does Xfinity suck so much?

Dylan Vogel (dyvog) | Aug 12, 2022
Argola Russell | Aug 13, 2022

It's according to the service and the customer service rep you get. I've been using them for a long time. I've found that when I get a accomplished rep, I get my issues resolved. Never hesitate to let them know how you feel positive or negative.

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I have a dead phone line that was drooping, due to the snow. The line was cut by, probably city light. Line is still hanging down from the utility pole and coiled. Comcast was the company we used. Can xfinity finish removing the line completely?

Christopher Budech | Aug 12, 2022
Atari Betamax | Aug 13, 2022

You need to call them or go to the store. This isn't their site and I doubt the check it for questions. The people who read these are just fellow humans, not employees.

I live in Seattle and I am moving. Where do I drop boxes off or can you pick them up?

Linda Reisman | Aug 12, 2022
John Hickey (jfhsea) | Aug 13, 2022

You can drop off equipment at any of the Xfinity stores. They do not pick equipment up

What is going on with TCM reception. I usually always get it, but sometimes there is a black screen, status code 580. now, with Status Code 580 saying

Darleen Campbell | Aug 12, 2022
Steve Taylor | Aug 13, 2022

Tell them to not charge you for the days with no service. They are working on it, however the are continuing to work on problem after problems . Myself am disappointed in them.

What are your recommendations regarding VPN servers?

Norman Goodwin | Aug 12, 2022
Steve Taylor | Aug 13, 2022

Xfinity is a horrible company to deal with if you have other options I suggest you use them.

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do you have replacement remote controls? do i have to pay anything

diana balgaard | Aug 12, 2022
Steve Taylor | Aug 13, 2022

Knowing Comcast YES

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Can I cancel my service when I return all your equipment? I believe that I may have a 2 year contract, but I'm moving to Az. end of the month.........is there a penalty because I have to move out of state?

Donald Stewart | Aug 12, 2022
Steve Taylor | Aug 13, 2022

They could charge the penalty for early cancel. More than likely they will charge you, they are in it for the money.

What are your daily hours?

Donald Stewart | Aug 12, 2022
John Hickey (jfhsea) | Aug 13, 2022

They are open M thru Sat 9am to 7pm - Sundays 11am - 6pm

can you pay bills here?

IcedTea | Aug 12, 2022
John Hickey (jfhsea) | Aug 13, 2022

Yes - you can pay your Comcast bill in the stores.

Do they validate parking?

Brent “Fabricator” Labasan | Aug 12, 2022
Lynn Bardo | Aug 13, 2022

Yes and it’s valid for two hours.

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