America's Car-Mart: Corporate Office

Category: Corporate campus

Address: 1805 N 2nd St Ste 401, Rogers, AR 72756, USA

Phone: +18668199944

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

Brittney Baker

Nov 4, 2022

Cape girardeau mo store doesn't even deserve the 1 star My husband and I have had one of Worse experiences in the past 10 years of dealing with carmart i purchased a vehicle and its been nothing but problems and its impossible to get ahold of anyone in management because they're always out sick or on vacation all i wanted was a reliable vehicle insted i got a vehicle that left me and my kids stranded twice in the first 9 days of driving off the lot and it's been in the shop for a full month with no updates unless i call relentlessly ive called corporate twice in the past week and still have not gotten a resolution I no longer will recommend carmart to anyone and will not ever trust them enough to buy from them!

Keira Thomas

Nov 4, 2022

Absolutely amazing service from Jillian and Nita. I didn’t think I was going to be able to provide for my family after me and my newborn were in a wreck, but they went above and beyond to take care of us and our only way of transportation! They deserve a raise for sure!!

kaleb webb

Nov 4, 2022

Jillian is amazing she has went above and beyond for me and my wife.

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Questions & Answers

We just got a car from there place in paducah ky 2 weeks ago the first day already having problems called corporate no one has called back we r not buying a 7000 junk car we will file a suit

Billi Menser | Nov 5, 2019
Gabby Armstrong | Nov 4, 2021

Hi Billi just wondering how things went for you? Did you get a mechanical repo?

THEY NEED TO BE CLOSED DOWN,ALL CAR MARTS!!

Julie Helton | Nov 5, 2018
JRenee Smith | Nov 4, 2020

This was 1st vehicle that was passed a Lemon Contacted Commissioner office#resolved by Car-Mart because they were afraid of being shut down patience plays a big roll. again go to Car-Mart with integrity yes they play alot of games then if you don't get no resolution get a lawyer contact your Commissioner we all need to get a class action lawSuit action against Americas CarMart they use Employees to lie then once they are found out they fire them employees are puppets used and taken advantage of just like customers check your credit report they will list you as derogatory if you have car issues even though they have you take out Warranty for $100s of dollars they have mint condition bodies on cars yet engines are lemons read kelly book see if its been wrecked or totaled out accident free they only approve you if you let them file your Income Taxes called a Seasonal payment claim if you are on Social Security you dont pay it another lie sent a lady to my home never missed nor behind on p

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Bought a Dodge at the end of August and have had nothing but problems. I’ve driven it less than a month total. Single Mom with a job that depends on me having a car. Can I do anything at this point?

LaTia Washington | Nov 5, 2019
America's Car-Mart: Corporate Office | Nov 5, 2019

We are sorry to hear you are having issues with your vehicle from Car-Mart. Please call our customer service number at 866.819.9944 Monday-Friday from 8am-4:45pm so we can assist you and work towards a solution.

I’m having a lot of problems with the car I’m buying I have only had it two months the fuel pump went out they fixed it but they still didn’t fix the ignition switch it is still sticking. I’m very upset

Veneda Staggs | Nov 5, 2019
Tim Newberry | Nov 4, 2020

See how they didn't answer you back again. They are scum.turn them into the better business bureau.

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July of 2018 my girlfriend and I bought a 2003 Chevy Impala , I have made weekly payments flawlessly . The security system is messed up and now all I'm getting I the run-around after paying y'all $4000 and still owe $4000 why is that ?

Howard Powell | Nov 5, 2019
America's Car-Mart: Corporate Office | Nov 5, 2019

Please call our customer service number at 866.819.9944 Mon-Fri between 8am-4:45pm so we can discuss your situation and work towards a solution. Thank you.

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Bought a truck from okmulgee car-mart in October, once I took it off the lot it started running extremely bad, it was taken to a shop worked on and it still is running bad even worse than before, it stalls, cuts out and sometimes won't start,

Teri Apodaca | Nov 3, 2022
America's Car-Mart: Corporate Office | Nov 3, 2022

we value your feedback and are sorry to hear that you are unhappy. These comments are very important to us and we take each one seriously. Please contact us by using the "Contact Us" feature located on our website, so we can engage our operations management team to contact you regarding your dissatisfaction.

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What paperwork do I need to trade in my car?

America's Car-Mart: Corporate Office | Jun 7, 2022
America's Car-Mart: Corporate Office | Jun 7, 2022

The paperwork you'll need to trade in your car at America's Car-Mart is the vehicle title, a valid, state-issued ID for all titleholders, registration and loan payoff information if you are still paying on your vehicle. Please bring your loan account number and lender phone number. If you have a co-signer their signature is needed to sell your car.

Do I need a driver's license to purchase a vehicle from Car-Mart?

America's Car-Mart: Corporate Office | Jan 8, 2022
America's Car-Mart: Corporate Office | Jan 8, 2022

Yes, you will need a valid driver's license. You'll also need proof of income, proof of residence, and vehicle title if you are trading in a vehicle.

Does Car-Mart provide auto financing for people with bad credit?

America's Car-Mart: Corporate Office | Dec 9, 2021
America's Car-Mart: Corporate Office | Dec 9, 2021

Yes, Car-Mart provides affordable auto financing for people with bad credit, no credit, previous repossession or bankruptcy. We work with our customers one on one from purchase to payoff and are able to help them stay on the road even when financial troubles occur.

Does Car-Mart buy used vehicles?

America's Car-Mart: Corporate Office | Dec 9, 2021
America's Car-Mart: Corporate Office | Dec 9, 2021

Car-Mart buys all types of makes and models of used cars.

Do I have to buy a car from Car-Mart to sell my used car to Car-Mart?

America's Car-Mart: Corporate Office | Dec 9, 2021
America's Car-Mart: Corporate Office | Dec 9, 2021

You do not have to buy a car from Car-Mart to sell your used car to Car-Mart.

Does Car-Mart report my payment to the credit bureaus each month?

America's Car-Mart: Corporate Office | Dec 9, 2021
America's Car-Mart: Corporate Office | Dec 9, 2021

Colonial Auto Finance, Inc. the affiliated finance company for America’s Car-Mart, will issue a payment report to Experian credit bureau and TransUnion credit bureau each month. You will see the name ‘Colonial Auto Finance’ on your Experian credit report and Americas Car-Mart on your TransUnion credit report.

Why has it taken 6 weeks to change a motor in my car?? I have NO payment issues and I'm kinda tired of paying for something I dont have! Madisonville ky carmart keeps saying tomorrow....but tomorrow NEVER comes!! Everyday is another excuse!!

Teri Coker | Nov 4, 2020
Shantell Chappell | Jan 8, 2022

Exactly how they are doing me I missed alot of work cus of it they are very rude n disrespectful

Car mart lacks in customer service. Brain Adams was a jerk that refused to help or let me contact someone above him ..had my car several weeks and had to pay for Rent-A-Car and car still not fixed

Hailey Addison | Nov 4, 2020
America's Car-Mart: Corporate Office | Nov 4, 2020

Hello Hailey. Thank you for bringing this to our attention. We take all comments seriously and we want each of our customers to have a great experience at Car-Mart. Please call us at 866-819-9944 on Monday from 8am-5pm so we can learn more and can engage someone in our operations management team to work with you toward finding a resolution.

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Why did I pay $75 under service contract to have my car fixed, but it has been in and out of the shop with more problems than before due to the 'repair'!? im paying double the worth of the vehicle as is and have put in over $500 out of pocket!!!!!!!

K | Nov 4, 2020
America's Car-Mart: Corporate Office | Nov 4, 2020

Thank you for your question regarding Car-Mart's Buyer Protection Plan. Please give our customer care team a call at 866.819.9944 Monday through Friday from 8am-5pm so we can learn more about your situation. Thank you.

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I have been waiting for 2 weeks for the gm of the Lufkin lot to get a tracking # for an engine ordered for my car. All I hear is "I'm waiting for the man with the tracking # to call me". Why does it take OVER 2 weeks to get a tracking number???

James Hughes | Nov 5, 2019
America's Car-Mart: Corporate Office | Nov 5, 2019

Hi James. Thank you for your question. I am working on this now for you. Someone from our corporate office will call you shortly to learn more about your situation. Thank you for your patience.

Has anyone gotten a hold of the present of the company

Rhonda Davis | Nov 5, 2019
America's Car-Mart: Corporate Office | Nov 5, 2019

Rhonda. Please give us a call at your convenience at 866.819.9944 from 8am-4:45pm Mon-Friday so we can speak with you regarding your situation. Thank you.

Can they repossess my car if payment is 11 days late

Janice Durham | Nov 5, 2019
deena jackson | Nov 4, 2021

I'd like to know also. They took mine after I explained to account rep that mey checks went down and have been running around $300-400. They based my payment on $800-1000 checks but that has overtime on which I don't always receive. Asked them to bare with me and I would make a payment on Thursday. I work nights and when I woke up at 11:30 am I got a glass of water and noticed car was gone I just filled my car up on my way from home. I had $200 I was going to pay and that would have left me owing $50. They cost me 2 days if work at $17.50 an hour 10 hour shift and possibly my job!!! I know for a fact car- Mart has gotten cars out of impound for their customers who have no driver's license, insurance, and tag. In what wold do we live in that it's ok to allow a unlicensed driver to have a car back. I live in Oklahoma.

I got a Cadillac from car mart. 2 months before I finished paying for it. The motor went out. Car mart suppose to have had one put in. I paid the car off. It at Cadillac place now, engine no good. What can I do about that?

Michael Morris | Nov 5, 2018
SAND | Nov 5, 2018

Unfortunately nothing if you've been driving it around for several months. Arkansas does have a lemon law but it is only 30 days.

what is the complaint departments email and pone number

Travis Wallace | Nov 5, 2018
Rebecca Morman (Author Rebecca Morman) | Nov 5, 2018

I also need this number

What is the owners name of car mart

Joan Landon | Nov 5, 2018
Julie Helton | Nov 5, 2018

I have it but im out of Town,won't be back in in town next weeki hope you didn't buy a car and they took your money like they did us they have 1,500 dollars wont give it back or give us a car

Why won't they let me out of my lease when transmission is out so I can get another car

Rebecca Tinnie | Nov 5, 2018
Jeri Callahan | Nov 5, 2018

I had to have my transmission replace 3 times its fixed now but they did me the same way.They told me the resson why they would not put me in something wlse is bc they would lose money.

I'm going through a divorce, and my husband has the car is there any way it can be put in his name instead of staying in mine

Salinda Adams | Nov 5, 2018
Julie Helton | Nov 5, 2018

If your messing with car mart you are pretty much screwed they took 1500 from us we cant get it back!!

Is car Mart open on Saturday

Cameron West | Nov 5, 2017
Justin Thompson | Nov 5, 2017

Yes

What can I do about my car being in the shop for 2 weeks? The lady said it'll be going to another shop but never went

Tiffanie Barrett | Nov 5, 2017
Tiffanie Barrett | Nov 5, 2017

Rome ga. It's the transmission then an electrical problem. Seems like some miscommunication going on.

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Does anyone ever answer the phone here? Or?

Lauryn Gallaher | Nov 5, 2017
Mildred Graves | Nov 5, 2017

Yes

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Do they report your payments to the credit burues

Sara Beckham | Nov 5, 2017
Dustie Carter | Nov 5, 2017

Yes they do

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