Pinnacle Ford Lincoln

Category: Ford dealer

Address: 4080 Lexington Rd, Nicholasville, KY 40356, USA

Phone: +18599030322

Opening hours

Sunday: Closed

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–7PM

Reviews

Jamie Jarecki

Nov 4, 2022

We had an issue with a used vehicle purchased at Pinnacle in February. We made them aware in October and they made it right. To our complete satisfaction. Legally, they didn't have to do anything but they clearly care of about customer satisfaction.

Mandi Sizemore

Nov 3, 2022

I enjoyed my purchase- I mean, a new vehicle is exciting. I had pretty much made up my mind I was going to purchase the vehicle before I showed up for my appointment. When I got there for the appointment- the car was being test drove by someone else who did not have an appointment. So I had to wait for it to come back. A little annoying but nothing crazy. I test drove it and the tank was almost empty. Again, a little annoying but nothing crazy. Once I talked numbers with the sales person and we agreed on price and I was approved, I sat there for 3.5 hours waiting for the paper work to be completed. I had been there for almost 5 hours by the time I left. That was majorly annoying. But I got the vehicle I wanted and other than waiting a billion hours, it was a fairly seamless process. I would maybe suggest not going there on a Saturday to buy your vehicle- everyone that was in that dealership had left before me, including most of the employees. They did fill the tank before I left, so I'll give them 4 stars. But my wiper fluid is low so now I have to put fluid in a car I just bought. Not a terrible experience. The sales person did not get too chummy or try to sell me other vehicles I was not interested in. Was just there way longer than I would have wanted to be.

Rebecca Shipman

Nov 1, 2022

After searching for quite a long time for my truck, I found Pinnacle Ford. Josh was helpful and responsive every step of the way. The car buying process was the easiest I have encountered. The delivery service for it came as promised, and I couldn’t be happier with my truck. Thank you Josh and Pinnacle Ford!

Almon Poole

Oct 31, 2022

Great folks to work with! I drove almost six hours to pick it up with a truck and trailer and brought it home.

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Questions & Answers

Do you have a lifetime warranty?

JWinn Freeman | Nov 5, 2019
Pinnacle Ford Lincoln | Nov 5, 2019

Yes! Every new car and most used cars come with a lifetime warranty! https://www.pinnacleford.com/lifetimewarranty

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Can I get a CARFAX?

Collette Rapp | Nov 4, 2020
Pinnacle Ford Lincoln | Nov 4, 2020

Yes, we provide a Carfax® report for all of our pre-owned vehicles.

What is a CARFAX?

Collette Rapp | Nov 4, 2020
Pinnacle Ford Lincoln | Nov 4, 2020

A Carfax is a full vehicle history report supplied by the Carfax® company. This report will cover anything notable in your car’s history, like a branded title, extensive damage, etc.

What does "APR" stand for?

Pinnacle Ford Lincoln | Feb 7, 2022
Pinnacle Ford Lincoln | Feb 7, 2022

"APR" stands for the Annual Percentage Rate. Typically referring to the interest rate of your car loan. This yearly interest rate is what you'll pay in addition to the amount you borrow initially and can be fixed (unchanging for the duration of your loan term) or variable (may change over the life of the loan).

Can I see the full purchase agreement before I agree to buy?

Pinnacle Ford Lincoln | Jan 8, 2022
Pinnacle Ford Lincoln | Jan 8, 2022

Yes. Transparency is paramount for our team. If you have any questions regarding specific inclusions within this agreement, the friendly and knowledgeable team member working with you will be happy to review and explain every line.

What does "ACV" stand for?

Pinnacle Ford Lincoln | Dec 9, 2021
Pinnacle Ford Lincoln | Dec 9, 2021

"ACV" stands for the Actual Cash Value. ACV is used to describe the amount of money a car can be expected to sell for through the large auction networks right now. This is the amount that we can expect to recoup should we choose to sell your car at auction.

Can I sell my car?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

Yes! We will buy your car even if you don’t buy ours!

How does leasing differ from owning a vehicle?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

As far as your day-to-day experience goes, buying a vehicle from us or leasing one of our outstanding Ford offerings is exactly the same. Both options let you drive around in the Ford of your choice, and we'll always be here to provide you with the best service in and around Nicholasville when the time comes to bring your vehicle in for routine maintenance.

Do you sell used trucks?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

Yes, we have a wide inventory of used trucks for sale. Give us a call and we'll help you out.

Do you sell pre-owned vehicles?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

We do! We have a vast inventory of certified pre-owned vehicles for sale. If a CPO isn't what you're looking for, we have a vast inventory of used cars, too.

Do you buy vehicles?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

We do! We'll purchase your car for a fair market value in an easy-to-follow way. Visit our website or contact us for more information.

If I leased a car, is it possible to end my lease early?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

There are many instances in which you can get out of your lease early and into another vehicle. We sometimes incentivize owners to turn in their leases early in exchange for a new one. Please contact us to see what programs are taking place.

Do you work with drivers who have poor credit?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

We have programs to help you get into a car and rebuild your credit. We are able to overcome most credit problems.

Do used vehicles come with a warranty?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

Yes, a majority of our pre-owned vehicles are covered under our complimentary Lifetime Warranty. To learn more about the specifics of our Lifetime Warranty, click the link. https://www.pinnacleford.com/lifetimewarranty

Should I lease or buy?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

This largely depends on your financial situation and the type of driving you engage in on a day-to-day basis. Some of the most notable advantages of leasing include lower monthly payments, less money upfront, and the freedom to easily upgrade to a newer model of your choice when it becomes available. A few of the main benefits of buying are more advantageous rates on financing, the ability to customize your vehicle, and no mileage limits.

How do I know I’m getting a good deal?

Pinnacle Ford Lincoln | Nov 4, 2021
Pinnacle Ford Lincoln | Nov 4, 2021

To ensure that our customers always know they are getting the best possible price on their purchases, we utilize Live Market Pricing. Our Live Market Pricing technology pulls the latest pricing information from hundreds of thousands of used car offers to make sure that the price you pay is not just fair, it’s also as low as possible.

What are the Covid safety practices like here?

Anonymous | Nov 4, 2022
Pinnacle Ford Lincoln | Nov 4, 2021

While COVID-19 affects our community here and communities across the world, all of us are having to make adjustments in our daily lives. We at Pinnacle Ford want to continue serving our loyal customers - Visit https://www.pinnacleford.com/COVID-19-Crisis-Response to see the steps we've taken.

Why does your platinum warranty not cover a component on the truck that is leaking water? Why did I purchase this TOP Platinum coverage if I cannot use it? At what mileage does the manufacturer warranty run out?

Shane Thompson | Nov 5, 2019
Pinnacle Ford Lincoln | Jul 7, 2022

Good afternoon Shane, We'd love to see if we can help out with this please call 859.317.7724 Serkan will be happy to look into the matter. Thanks

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