Dermatology Associates of Kentucky: Frankfort

Jordan Miller

Went there about 5 times for plantar warts. Nurse practitioner literally only spent a few minutes with me each time. Felt like they were just trying to get me in and out, wasn’t being listened to or that my problem mattered. Not recommended.

Denise Elizabeth Lewis (KneeC)

It took them a while to get us back in the room and then took another good 30 minutes before they came into the room. The Doc was very nice and froze off a few warts and was able to comfort my child while she was doing so. We will continue to use this place for all our skin care needs!

Magaly Weaver

Initial appt all went well, prescribed meds and gave samples of the meds. However we had a little bump with insurance not approving and now we need to figure out how can we get something different for the issues. It has been over 2 weeks and we still don't have a prescription to pick up at the pharmacy. As of today, 3 messages left and still can't get the prescription at pharmacy filled. Feeling frustrated and unnoticed.

Norma Rash

I liked the doctors but communication with the offices is next to impossible. When you call, you never get a human to speak to and leaving a message isn’t a choice. You can ask for a callback but the last 4 times I tried that, no one ever called back. As a result, I went to the office to make an appointment and was told I should have left a message. The receptionist was less than cordial and I told her i had asked for a callback multiple times but had never received a callback, she told me they had over 1500 Calls a day. A bit hard to believe. I canceled an appointment by email and later got an email asking to confirm that appointment. When I clicked on the link to cancel again, the link never opened. I certainly hope they don’t try to charge for this appointment.