Shoe Dept. Encore

Category: Shoe store

Address: Winchester Plz, Winchester, KY 40391, USA

Phone: +18597374689

Opening hours

Sunday: 12–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Dana Bordeaux

Jul 16, 2022

They do not have any nike shoes! 😒

Donna Graham

Jun 30, 2022

I went after slippers for my husband. The girls were very cooperative, even though they didn't have the size 13-14 needed.

phil good

Jun 5, 2022

Nice shoes at an affordable price. Staff are helpful and friendly.

Vickie Bennett

May 27, 2022

Fabulous

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Nov 3, 2022
Jcvlog Thompson | Nov 3, 2021

Masks, 6 foot gap, and limited capacity (35).

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 4, 2022
Shoe Dept. Encore | Sep 4, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 4, 2022
Shoe Dept. Encore | Sep 4, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Sep 4, 2022
Shoe Dept. Encore | Sep 4, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Sep 4, 2022
David Foster | Sep 4, 2022

Yes

Do they buy shoes.

Chris Pearson | Aug 5, 2022
Dana Bordeaux | Aug 5, 2022

No they don't

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