Mallard Bay Apartments

Eddie Nawrocki

Shotgun style apartments. Poorly renovated.Expensive of course bc you are backed up to a “pond” Pond has trash and stocked with fish. People fish outside your window Staff is extremely nice , but not given ability to take care of customers in a timely manner. Take pictures of how you left it when you move out, otherwise you WILL be scammed Edit: Take photos of everything in your apartment when moving out. I cannot stress enough. Even take before photos. We were charged over $1000 in repair fees. You can clean murder scenes up for less. Please not the money will probably not be used to upkeep apartment, rather will probably charge next tenant with same damages. Edward Rose corporate will give you run around. STAY AWAY, FAR FAR AWAY!!

Monique Margarita Alvarado

Amazing and friendly staff!

Larry and Torrona Tillman

Horrible STAY AWAY. Reading reviews for apartments is tricky. One person says terrific another says horrible. It is from a persons experience and perspective that we write our reviews, and those experiences, especially the negative ones, should be seriously considered before signing that lease. So for those who keep saying wonderful, please respect the reviews of those of us who were not that fortunate to have only a few issues, and truth be told we outnumber you. Its just that sometimes you don't want to be bothered with all this typing. Well for me, you provide below excellence service, disrespect me, lie about events and take my money, you will hear from me. Smiles in an office doesn't provide a good substitute for excellence in business. Having very few choices of apartments in Crown Point does not mean this is the best choice, it's just not many are out there to choose from. As you can hear, I am the one who says HORRIBLE STAY AWAY. We had issues from day one. Toilets, tubs, fireplace (not working for weeks including Christmas), marble frame to fireplace fell off, electric outlets not working, weeks to get work orders, internet not working or slow as molasses, no working cable for days, charged for things we didn't have yet and having to ask for reimbursements, etc etc etc. I once said that their maintenance staff was not sufficient to the ratio of apartments and repairs, they said they were within guidelines. That is what I mean, who cares about guidelines when your tenants have to wait weeks to have stuff fixed and issues correctly addressed. And yes, they do and did do the bait and switch on us as well. And at the end, stating in your email that you will not be renewing isn't enough, and cost hundreds of dollars. So please send an elaborate email to Colleen that you will not be renewing, so she nor higher management will misunderstand and keep your money. Again, having very few choices of apartments in Crown Point does not mean this is the best choice.

Brooke Lynn

The apartments and the amenities are so well taken care of. The stuff are alway so helpful and kind especially Colleen, she is always willing to answer any questions I have!