Tracey Road Equipment | Rochester

Category: Truck dealer

Address: 300 Middle Rd, Henrietta, NY 14467, USA

Phone: +15853345120

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: Closed

Reviews

Matt Hackett

Aug 12, 2022

Took a work truck up for servicing. Extremely friendly staff and service was quick!

scott michels

Jul 14, 2022

Nice. People.Very Clean. Office areas. AC. Was the best.

Monica Monte

Jul 12, 2022

The Tracey Road team treated us very well when we had a small problem with our Motorhome. They were quick to find a way to get our coach in right away, even though it was over a holiday. They cared about treating us fairly and went above an beyond to ensure we were happy. It feels good to find a company that treats customers like a neighbor or friend.

Rob Martz

Jun 1, 2022

They do not honor their timelines. A "1-2 hour job" that was too be completed on a Thursday still had not been started a week after they promised. We checked on status daily and was told something came up and they would start the following day "first thing".After a week of lies, excuses and rudeness we took our truck to another service shop. Save yourself the lost time and frustration, go anywhere else.

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Questions & Answers

Do you guys work on class C motor homes?

william burkovich | Nov 3, 2021
Tracey Road Equipment | Rochester | Nov 3, 2021

Yes we do.

What are the Covid safety practices like here?

Anonymous | Nov 3, 2022
Tracey Road Equipment | Rochester | Nov 3, 2021

Tracey Road is committed to keep our community and customers safe during this pandemic. We ask that employees and customers be wearing a mask when entering any Tracey Road building. Hand sanitizer stations are available at entrances, and our employees are asked to wash their hands frequently. Employees also keep a log of if/when they contracted or have come in contact with someone with COVID-19. Our cleaning crews work all day sanitizing surfaces and keeping our facilities as clean as possible.

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