Thrive Design

We specialize in designing and supporting WordPress websites. Did you know over one in three websites are WordPress? If you need a referral to someone who specializes in another technology feel free to reach out. Thanks for asking, Aldos!

Great question! If you website goes completely down we automatically get notified. As a customer you are also given a 24/7 email for emergencies and we guarantee a 15 minute response time. That being said, we have a 99.9% uptime on our servers it is so very rare for there to be any downtime. If your website emergency has to do with content changes, product pricing, etc and you aren't comfortable making those changes yourself we can still help. Thrive's two main principals are located in Seattle and London so between the two of them someone is always available. We also have a ticketing system that lets you flag items as an emergency so that it goes right to the top of the queue. This allows the next available developer to hop on it right away. Take a look at that ticketing form here: https://thrive.design/support-request/ Does that answer your question? If you need more info, feel free to reach out.

Sure do Stephen! Half of our clients are based outside of Seattle. We even have a few located outside of the US. Feel free to drop us a line.

There are three (3) factors that determine how long it will take to complete your project: Scope of the work to be done. The availability and skill of the team that is building it. How quickly the client can provide feedback and their availability for any necessary team meetings. That being said, a basic business website that Thrive creates takes 6-8 weeks including content creation, feedback rounds, and go live. E-commerce and membership sites can take 10-16 weeks, but that is greatly dependent on the number of features & products. When we give you a project quote, we will always include a time estimate along with the anticipated price.

We must fully understand your business, your offer, your target audience, your goals, and what problems the project will solve before we know what needs to be done. This will dictate the final price. We believe that prescription without diagnosis is malpractice. Don't risk your investment with an organization that doesn't take the time to fully understand and explore your goals and help you define what success looks like for you. We understand that your website is just a part of the overall picture of your business ecosystem. We also understand that, if your ecosystem is missing a part or two, a new website won t give you the results you are expecting. Because of this, we try to get a crystal clear understanding of what role your website is playing and what you need within that website to succeed. We ask a lot of questions to give us the best idea of what your website would cost to build. Anything else would be malpractice in our view.