Visionworks The Shoppes at Crossroads

Sarah Branham

Poor customer service. They need to hire more staff!

Dawnmarie Feld

Great customer service. Optometrist is very knowledgeable and gave me a very thorough exam.

sadieapple1

I called to ask some questions about getting 3 pairs of glasses. If you have the patience to deal with the automated answering bot, who keeps asking the same question over and over, then connects you to a busy signal finally, then cuts you off and you call back only to have the same thing happen again - good luck to you. I called a third time, finally got past the bot and then sat on hold for 9 minutes!! Clearly they don't need my business. I went elsewhere.

danielle misa

I made an appointment for my child, and was expecting to have a little professionalism and patience. Instead we were met with eye rolls and attitudes, and eventually told to leave after the doc got up in a huff with my child having her eyes tear during the exam. It was a horrible experience for her.