Best Western University Inn

Category: Hotel

Address: 90 E Main St, Canton, NY 13617, USA

Phone: +13153868522

Reviews

The Jackson's

Aug 2, 2022

Extremly friendly staff and a very pet friendly location. Room was small and smelled strongly of bleach. To the point it was burning my throat and I had to open a window. However, they are clean rooms. Very thick walls as I couldn't hear anything in other peoples room which is a super bonus! Even with the overuse of bleach, we ended up staying extra days because we liked it so much! We just didnt have them change the bedding or clean so we didnt have to deal with the smell. If you're traveling with your furry friends and dont mind the smell strongly recommend!

Angel Dafoe

Apr 22, 2022

Spent the weekend here with my boys! Very clean and friendly staff!! The pool and hot tub we loved! And also the fitness center was very clean and we loved it!

Carmen Thompson

Mar 10, 2022

There was someone setting up tables. This young man did a awesome job with them. Plus as I was hungry so he told me what the special was. Sounded good and thats what I ordered. Thanks to this person I really enjoyed my food and how much this young man did with the set up with the tables. I didn't get his name but all I know was he had dark hair and glasses. Please tell him thanks a million. Definitely going to suggest this place to friend

Julie Daniels

Dec 30, 2021

I use to LOVE this place!! It had amazing food and the staff was exceptional. Tonight I decided to order take out from here because it’s been a hot minute since in I’ve eaten here. I got a waitress from the lounge portion that took my order. She was nice and read off the menu quickly because I couldn’t find the menus online. I asked her if they did Turkey club sandwiches (can never go wrong with this or so I thought). The waitress in the lounge was not familiar with a Turkey club, I proceeded to explain to her the toasted three layers of toasted bread, mayo, Turkey, bacon, lettuce, and tomato. The waitress must have had another waitress next to her because she spoke up and said “oh yeah!! We’ve got that!!” I ordered the Turkey club with a side of mashed potatoes. When I returned home after paying $16 for my meal (which I was fine with cause their food use to rock), I opened my containers to find a REGULAR TURKEY SANDWICH ON TWO PIECES OF BREAD!! I decided that this is ridiculous and I needed to call a manager because why should I have to pay THAT much for something I did not even order and I briefly thought maybe it was a new person or even an accident. Not knowing what may or may not have happened I was connected to a manager where I explained the issues. This manager could have cared less had someone spit in my food!! Super rude and extremely unprofessional. Needless to say she was not going to even attempt to fix it this issue. I did contact my bank right after the phone call with Miss “you get what you get and you don’t throw a fit”. Lastly… I even just lifted the bread and there is NOT EVEN BACON ON IT!!!

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Questions & Answers

Is it possible to request a specific room when booking online? If so, how do I go about doing that?

LISA VOERG | May 5, 2019
John Heinen | May 6, 2019

Make reservation once you have there usually a special request section you can make your request. I would also call to confirm your request prior to arrival.

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Day you allow non guest to pay a fee to use gym/pool?

Stephen “How2DoJustAboutAnything” Weppler | May 5, 2019
John H. Heinen | May 6, 2019

If you are a guest at the hotel you friends are welcome there. Don't bring a crew. A few friends will do.

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Do you serve dinner during the week

Irene Judware | May 5, 2018
Clayton Besaw | May 6, 2018

there is a restaurant attached

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