The Home Depot

Ryan B

Was shopping there for the first time today and got some gutter guards, a cordless drill and some lumber. There were a ton of people working and it was easy to find help when I needed to unlock the cordless drill. Their selection of lumber is also the best in the area. And when the gutter guards didn't have certain screws in the box that were supposed to come with it, the store manager refunded me 50% and promised to send me screws basically the next day so I wouldn't have to drive all the way back.

Michael Td Roberts

I am writing this for my dissatisfied experience I had with Home Depot in SODO district regarding my appliance buying experience. I came here to buy several appliances for my place and when I talked to the sales person they mentioned that there will be a 20% sale the next day on all yellow tag items. I arrived and picked 3 yellow tag items and 1 non tag item. After getting the appliances picked I went through the buying process and when it came to the 20% discount I was not discounted 20% for all yellow tag items. At the end, in tiny little writing said "only selected items". This is a total bait and switch because the sales person didn't even know which items were discounted. I ended in not buying all the appliances leaving the store in frustration and disappointment for wasting my time. #localguides

Tricia Chinn Campbell

This had to be the best experience in a home improvement store that one could ask for. The Downtown Seattle store (among other retailers throughout the state) was dealing with call after call and request after request for any and all portable air conditioning units. Having had a 110 degree day in Seattle (which hasn't ever happened in my lifetime), all stores were out of stock. I was visiting my parents and realized they needed a replacement. Saw online that this store would have it. They hadn't received it. Had been waiting a couple days for an emergency shipment by truck coming to the Seattle area. There was hope though. Many of us arrived around 5AM and it was down to only a handful who could wait and waited. Managers, Mike, Cody (who greeted every single person with a smile at 5AM who was waiting in line), and Dan (from the Merchandising Team) were so kind, incredibly empathetic and were just as hopeful as we were. It didn't help that we waited with our carts in the section of empty a/c shelves. They knew we were doing our best not to leave without an a/c unit. They even graciously brought us bottled water. They did not need to do that but it was a simple yet kind gesture. By chance and patience, the truck arrived 4 hours later and they led us to what felt like gold. I seriously will NEVER shop anywhere beside Home Depot from now on. In fact, Downtown Seattle (Lander location) is my place. Thanks so much to the kind, honest and incredibly amazing team at Home Depot Lander. You have a 'forever' customer. On a separate note, Dan (in the pic) mentioned to a small group of us that he has been working for with Home Depot for 18 years - we get it. Clearly a great company. You can get items from anywhere - but it's the people that make a business stand out.

Luke Thompson

When some other fireplace store wanted $3500 to finish my fireplace surround, I decided to visit this Home Depot store. Dropped $153 and did the work myself. This downtown store is a bit of a drive for everyone, but this was the BIGGEST and NICEST home depot I have ever been inside. They had everything, and it was super clean and the staff was very chill and nice. Got a big project, consider visiting this store.