The Home Depot

America First

I shop at this Home Depot a lot. Tips for a better experience at this store would be to use the back entrance by lumber or the garden area if the lines are long. Use the pro desk for help too, super knowledgeable and you do t have to be a contractor or even a pro-rewards person for help! This store is clean, nice staff, helpful and they know where stuff is. For a store close to the size of a target, it’s really good! South center and those places like federal way, they have much bigger store, but like Lander, that’s a store that’s a mess.

Otter Grotto

TERRIBLE customer service! I was just there looking for chain link fence parts. I asked FOUR different employees on the whereabouts of parts, and was sent in FOUR different directions! After TOURING the store THREE times, and finding nothing, I asked a FIFTH employee, who then called management. Turns out the chain link fence and parts have been discontinued at this location! Way to be on the same page, folks! I'll just stick with the competition from now on.....😡😡😡

Tiffany Weber

I mainly just used the tool rental, so can’t comment about the rest of the store. I wanted to make sure to give Steve, in tool rental, 5 stars because I really appreciated his help. He was professional and helpful. I’m in the middle of moving, which is really stressful, so the ease of renting the shampooer from the department was one of those small things that makes for a big help. He showed me how to use it, really quick, prior to sending it out. If anyone dislikes the chemical smells of standard carpet shampoo, I showed a pix of the one I purchased from this store. Theres a very faint smell, but I have a very strong sense of smell so most probably wouldn’t even smell that.

Michael Campbell

Not sure if its me or just bad service. Ordered a bunch for floor tile from them and when it came time to pickup, it took forever. First they needed to find the pallet, then find someone that could drive a forklift. After waiting an hour they pulled the pallet for me. When I saw it, it had a smashed box of tiles near the bottom row. I ask them to pull it out and credit me back, but that was my mistake I guess. The guys stood there confused at what to do. They just needed to open the pallet and pull it out but I guess that was too much for them. So they sent me to customer service where I had to wait for a manager. The manager told me I could have a 10% credit, or to bring the case back later for credit. I thought wow what a crazy way to do things. Anyhow, this is what you can expect from Home Depot.