Address: 1070 Southcenter Pkwy, Seattle, WA 98188, USA
Phone: +12062432070
Sunday: 11AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
S H
This store does not know how to measure of offer any guidance on ordering. The manager flat out said they do not know how to tell you what size to order. But your a clothing store, right??
Melanie Hagerman
It's a nice store albeit in a mall. I've been in only once. Staff was professional and I was assisted quickly and satisfactorily. It wasn't busy. One clerk was stocking and offered assistance. The other was quieter but polite. Good experience!
Allie Siu
There was a mix-up with part of my transaction, and I was never emailed a receipt. Kevin took the time to retrace my receipt in their system (even though another employee told me it couldn't be done), and was super helpful with correcting my transaction! Thank you for the amazing customer service Kevin!!
abu rafet
I always like their suits, but one day I was returning one of the suit, which I ordered online, it didn't look nice on me. So i tried to return, but sales person seem they aren't liking it that I'm returning, they were finding excuses, u wore the suit, it smell parfumerie, but suit was brand new there was no smell, all tag are included, I returned it the day I received it. So I would suggest, stop blaming the customer, and improve your customer service.
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The safety of our customers and associates is our highest priority. We are taking care to keep stores clean and enforce social distancing. Here are some of the actions we are taking: cleaning and sanitizing all stores, training associates on new protocols and best practices, signage and audio reminders about maintaining a proper social distance, safety precautions in our fitting rooms and checkout desks and limiting store capacity to recommended numbers.
Orders shipped via standard delivery typically arrive in 5-7 business days for the United States and selected Territories. Business days are limited to M-F 8:00 a.m. to 5:00 p.m. EST, not including holidays. The Express fulfillment center is closed for the observance of major United States holidays.
Express will accept returns and exchanges for items purchased in our U.S. stores and online based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. Third party branded products purchased online cannot be returned in stores. We will not accept returns and exchanges that were purchased in our Express Factory Outlet stores, or in stores outside the U.S. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Express offers sizes ranging from 00-14 in women's and XS-XL in men's online and in stores. Click on the link to see our size chart: https://www.express.com/service/custserv.jsp?name=SizeChart.
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
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