Lab - Ascension Michigan Lab Services at Greenfield

NiCole Moden

The ladies here were lovely! Dot, Kita, & Bev all had such upbeat kind/smiley personalities & made my visit wonderful! Dot drew my blood with excellence & efficiency, I usually have nad experiences with this. However, she proved me it can be done right!

Stacie Kash

So let me start off by saying I will be Filing a formal complaint after my visit today at 3:47 p.m. Eastern August 23rd 2019. I am new to Saint John Providence, Which is why I am so thoroughly disappointed at the service I received here. My doctor sent me down here after my appointment to get labs done. When I walked in I wasn't really sure where the lab was so I did look around a little bit before I made an assessment. The lab techs there must think that patients don't have hearing. Because as I walked up to the counter I heard them saying "don't say anything maybe they will go away." And "I don't want to do this right now." I can understand if you've had a long day and it is the end of your shift and you're about to close; I've been there, so I didn't want to inconvenience them if that was the case so I asked them what time they close. When I asked the lady said 5:00 p.m. and then she asked me why I asked. I think this was her way of seeing if I heard them, I think she knew that I heard, but I just said "I don't want to do it right now" because truthfully I did not feel welcome there. And they gleefully encouraged me to leave! But I knew if I left there without having it done that I wouldn't come back ever. So they took me back... or rather I should say they told me to walk back and have a seat in any of the chairs so I did. Then as I sat down I heard them arguing about which one of them would take me. One of them tried to shush the others so I wouldn't hear them. I think the one who took my blood could tell I was in a bad mood afterwards because when I left she tried to smile sweetly at me and say have a nice day but it just sounded so fake. So honestly I left there with an attitude. If you work in service then serve and do so with a smile. I have never acted like this to anyone who I thought would be bringing my organization money, Because I realize when I am at my place of employment I am a representative of that company and my actions might negatively impact them. So maybe if you don't feel like treating all your patients like youre ready to serve them then you shouldn't work with them. There are other jobs that you can do, where you don't have to deal with people.

Kimberly Pullen

They knew right where to go to get the blood..

Just MeOkay

Amazing ! I loved my experience here, I can't wait for the 2 weeks to be over so, I can return. It's a wonderful and beautiful atmosphere. I'd recommend that before booking appointments elsewhere you try here for Maternal-Fetal needs and visit their hospital next door for great help. Trust me I've been living in Detroit and don't nothing comes best as this Pavilion office. 😄