The UPS Store

Christina Verdiguel

Went to this location in tomball to get something notarized for my elderly grandmother. The young man who helped us was very patient, and friendly. I wish I got his name, it’s not too often we find young people that are professional like that. I use this place quiet often to ship and print off documents for our business. Never had any kind of issues, always great service!

Patrick Bliss

Excellent service. The power was out and the Taco Bell across the street was literally on fire and they still got me my package in a timely manor. Great staff.

Brandon C

I've been in this store every single day for several years, dropping orders from my web store. Everybody is cool, and even if they are really busy they seem to be able to get everyone taken care of really fast.

Tifinie Santiago

Went in after dealing with an issue being told the wrong information and Anna was extremely rude. First of all she approached with an attitude from the get go. 2nd when asking her a general question verifying if what I was told the day before was correct all she could do was bat her eyes at me and very snotty say all I need is the persons last name. First of all as a customer that has been dealing with back and forth with UPS I asked a particular question to verify if the information was correct, in which she didn’t answer all I got was “what’s the last name” as she stared at me with a blank stare. I then looked at her right back with the same look. At this point the girl who appeared to be African American looked over at us. She then said packages are here between 11-2 and I said ok that’s not what they told me they told me it would be here after 5:30 yesterday and I could pick it up. She then was quiet and said nothing with my paper in her hand. She was extremely rude and her customer service is below standard of any UPS store I have ever dealt with. She acted as if she didn’t even want to be at work today. I called back to get her name and found out her name was Anna. Well Anna you really should learn to treat people, let them ask the questions they want and not dismiss them as you did me. She really could use a customer service refresher course! If she didn’t want to come to work today she should have stayed home along with her Karen type attitude. It’s unfortunate I have to come here to get my package because I would prefer not to see ANNA again