Shoe Dept. Encore

Category: Shoe store

Address: The Crossroads Mall, 6650 S Westnedge Ave Space 201, Portage, MI 49024, USA

Phone: +12693246063

Opening hours

Sunday: 12–6PM

Monday: 11AM–8PM

Tuesday: 11AM–8PM

Wednesday: 11AM–8PM

Thursday: 11AM–8PM

Friday: 11AM–8PM

Saturday: 10AM–8PM

Reviews

jamie martin

Oct 20, 2022

I love when this store has deals

Cyndi Martin

Aug 27, 2022

GREAT Prices! HUGE selection! Very Friendly staff!!

Star Carter (StarX3)

Aug 23, 2022

The whole store was trashed. There was a clearance section and that was worse. Shoes everywhere, some boxes only had one shoe, or none! Would not come again.

Leah Frazier

Jul 25, 2022

They say they are open however it's 14 minutes passed and they have not yet opened their doors yet! I got stuff to do today!

Thanks! Your review is awaiting moderation.

Questions & Answers

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Can I do free ship-to-store?

Shoe Dept. Encore | Sep 3, 2022
Cyndi Martin | Sep 3, 2022

I don't know! Call them!

Where is my refund?

Shoe Dept. Encore | Sep 3, 2022
Shoe Dept. Encore | Sep 3, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Can an item purchased at a SHOE SHOW MEGA location be returned to a SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Sep 3, 2022
Steve Jackson | Sep 3, 2022

With a receipt

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places