Visionworks Chicago Ridge Mall

Ayanna Walker

Visited today with my daughters. Spoke with Catherine after walking around a minute. Told her I had the Rx but I just wanted to pick frames and order glasses. She was like do you have the Rx with you? I said, of course I do. At this point she never gets out of her seat. I said where and what should we look at? She said there, there, and there from her seat. She’s talking across a counter. I told her I wasn’t feeling real warm and fuzzy. She shrugged her shoulders. We left. And we are at LensCrafters buying glasses.

Elizabeth Rodriguez

The worst service I’ve see !! Those employees have nothing to do there . They don’t now how to deal with different people or they don’t want to, And with Latinos its worse. I’m not going to back that store for my glasses, no one from my family and I’ll tell my friends!! It is unbelievable this days , those businesses have to hire people who know how to talk and treat people specially when they are older!! They have no respect or education!! They are very lazy ! They never answer the phone , and it is not because they have people or are busy , just they do not want to . I’ve always seen it !! Awful place!!!! They are liars !! in your face amuse you that they did not said that !! We should record them 😡

Melissa G

Appt @11:15am got there at 11am. Did the pre test stuff (puff in the eye, look at the lighthouse stuff) at 11:45am. There were plenty people in there before me and non of them had gotten an eye exam yet. We are all just waiting and waiting...There are now 3 people before me waiting on eye exams, someone comes in after me and gets to go right back and associate said that she's for something different cause everyone is not here for the same thing. I didn't have time to wait another hour so I left. Hope they didn't charge my insurance for a incomplete eye exam since I didn't receive one, I try again another day.

Debbie Oconnell

I went in there with outside prescription and never was even acknowledged even when I sat down with the glasses at the table I was told somebody will help me and that's as far as it went