DEFY Knoxville

Category: Amusement center in Knoxville, Tennessee

Address: 11284 Threadstone Ln, Knoxville, TN 37932, USA

Phone: +18659369514

Opening hours

Sunday: 9AM–9PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–11PM

Saturday: 9AM–11PM

Reviews

Denise Michaud

Oct 31, 2022

First visit to a trampoline/extreme sports park. Went to take advantage of kid jump for our grandson who is 4 and autistic. Staff very welcoming and knowledgeable, advised me on best deal for future use. I wasn’t sure if we would return but after a few minutes of okay, I decided to sign up for a membership. My only concern is how often the equipment is cleaned and maintained. But all seemed to be in order.

Whitney Durfee

Oct 29, 2022

Definitely pricey, but our kids had a blast! From age range of 5 to 35, there were activities to keep us all entertained and having fun! Wish we lived closer so we could go more often.

Michael Shaddle

Oct 28, 2022

I live less than two minutes from Defy. I signed my wife up along with my 3 children for the initial required 3 month family membership. I think it is a really good deal and you get a lot of value. My 3 month membership was about to expire and I wanted to pause it for a little while, with the intention to restart it again a few months down the road. I initially tried calling the company to cancel and I was directed to the website. I went on to the website, easily found the cancel membership link and began filling out my information. Unfortunately I had to fill out a cancellation for each of my children and my wife. Each additional member has a unique 9 digit membership number that needs to be tracked down and input. Once I saw it was going to be a little more time consuming I decided just to drop by, because it was so close. When I asked to cancel my membership, I was told to go to the website. When I asked if there was no other way, I got what I felt was some sass from the front desk employee. I was befuddled and probably asked 1 more time just to make sure. I headed to the exit and could begin to feel frustration starting to boil about my experience with Defy as a business. Keep in mind, I wanted to simply pause my membership and come back in a few months. As I was nearing the exit, I thought, maybe this was just a one off with a low level employee. I turned around and decided to ask for a manager. He was extremely empathetic and profession. He offered to walk me through the cancellation processional. He had all 9 digit membership numbers readily available for me to input into my phone. As I pushed cancel I got an error message from the website. So I re-entered the information and was given the same message from the website. I don't know if others had a similar experience, but I felt compelled to write a review, which I rarely do. I will probably re-activate my membership in a few months, because I live so close. But, this whole experience left a sour taste in my mouth about how the business. The highlight of the company for me was that they hired a fantastic shift manager.

rachel shoemaker

Oct 27, 2022

Far too expensive. And only offering 1.5 hours on weekdays instead of one hour is insane. Almost $65 for two kids in crazy.

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Questions & Answers

How much does it cost to spend one hour at jump jam for 12 year olds and under?

Landon and Tristan channel | Nov 3, 2018
Julia Epps | Nov 3, 2018

12 dollars per 30 minutes

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Are cell phones allowed at jumpjam

Courtney Richie | Nov 3, 2019
Elizabeth Caldwell | Nov 3, 2019

Yes. Cellphones, videos and pictures are fine there.

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Is jump jam a walk in Or do you have to reserve wanted to take the girls this weekend we have never been and what is the age limit on someone jumping

angela green | Nov 3, 2018
James Maggart | Nov 3, 2018

Walk in is great. There is not age limit I know of.

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Are you all having a all night on Firday and what does it cost of so

Patricia Stout | Nov 3, 2017
DEFY Knoxville | Nov 3, 2017

$40 for ALL Night, includes Pizza and grip socks!

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Do they have a basketball hoop that you can dunk on?

Wyatt Drummy | Jan 6, 2022
Amanda Ellis | Jan 6, 2022

Yes. There's two. One has a ramp you can jump off of on your way to the hoop

I I want to bring a 13 year old with me, I am 28, does that pass as him getting in without his actual parent?

Ross Duncan | Nov 3, 2019
Rachel McClurg | Nov 3, 2019

Yes. You will just be responsible

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When did jump jam Knoxville tn. open it’s doors for the first time

noah dixson | Nov 3, 2018
Summer Davis | Nov 3, 2018

The new location is new, they moved not far from their old location

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What the address to the new location

Brittnee Walden | Nov 3, 2017
Sami Roberts | Nov 3, 2017

11284 Threadstone Ln Knox. Tn

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Is it OK for a 2 year old?

Libby Ivins | Feb 5, 2022
Ryan Allen | Feb 5, 2022

An older 2 year old.

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Do we have to well face diapers/ masks

Hawley David | Jan 6, 2022
Chris Freeman | Jan 6, 2022

No

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How much would it be to be to have a basic party?

Equestria Girl | Nov 2, 2021
The Knoxvegas Concierge | Nov 2, 2021

Expensive to me.. jump rates are hour or hour and half you'll want the hour and a half for the people that show up late $3 for socks mandatory get all parents to do waiver before will help alot i don't know the exact price now that it is DEFY instead of jump jam but less than $20 a kid. Here's the expensive part the party room is a VERY small cider block room That was $300!! to do it there so what we do is take them to jump for hour and half then drive them back to our house for cake ice-cream gifts playtime til pick up. I hope that helps! The room wasn't worth the $

Do u do birthday parties

Barbara Lipford | Nov 3, 2019
Christopher Eaker | Nov 3, 2019

http://bfy.tw/MrJx

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How much does it cost for 4 year old and mom for 1 hour?

Teresa King | Nov 3, 2019
Melissa Emrick Russell | Nov 3, 2019

If you can go at 9 am, you only have to pay for socks for both of you ($3 each) and you will get in free with your child (6 and under is $11 for 60 minutes). From 9-10 Monday through Saturday, they have a KidJump that's just for kids under 6. It's a lot better for the little ones, because you don't have to worry about someone trampling your kid! And you get to jump with them for free!

Are the grip socks 3.00?

SaraAnn Smith | Nov 3, 2019
Tabitha Barrett | Nov 3, 2019

Yes and you only have to buy them once, if you remember to bring them every time you go back.

Do you have to have a person 18 years or older with you?

Emilio Sanchez | Nov 3, 2019
Larinda Harris | Nov 3, 2019

No

Is someone aloud to be at jumpjam after it closes to record videos for YouTube?

•Fallen Angel• | Nov 3, 2018
Rachel Sauls | Nov 3, 2018

You would have to contact owner or manager for that sort of information.

How much would it be for 2 adults and a 10 year old?

Sierra Hurst | Nov 3, 2018
TINA UTLEY | Nov 3, 2018

Definitely not! For 5 kids over the age of 7- 8 and then 2 adults it cost me around $100 and that was after buying socks for everyone as well. We all jumped for 1.5 hours and had access to the whole park. It is awesome, there are things for almost all ages and skill levels, and it is definitely worth the money in my opinion! We were all worn out when our time was up, and the kids all keep asking when we will be going back. I have nothing but positive things to say about our experience. Hope this helps!

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What ages is it best for?

Laura Katharine | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

Everyone but ages 5-13 is Very best!

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Hours on sundays?

Shelia Tipton | Nov 3, 2018
Sean Ward | Nov 3, 2018

Google Jump Jam its on the google page. If you know how to ask questions on google then you know how to google. Jussayin. 11am 7pm

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Are they open New Years evee

Rachael Neisner | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

11- 7 most holidays unless it's rented out to a private party

can the time be changed on pre-purchased tickets

Geneva Vance | Apr 6, 2022
Fatt Kidd | Apr 6, 2022

Call the location . Not sure but I would imagine yes if its not real busy

How much for a birthday party

Darlene Carroll | Apr 6, 2022
Britteny Strunk | Apr 6, 2022

We paid $300 for 1 hour jump time and 1 hour private room time. They supply decorations, 2 large pizzas and 2 pitchers of drinks

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I bought both of my grandchildren a card there when we came the first time do we still have to pay when we come again?

Kathy Berry | Apr 6, 2022
Amy Vanderpool | Apr 6, 2022

Yes

What time dose the night jump start

Brady Roweton | Mar 7, 2022
Jonathon Gass | Mar 7, 2022

Night jump is set to start at 9:00pm

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With the $20 membership it says you can bring 2 guest...does that include my 11 year olds 2 younger brothers living in the same household? Or would we need to pay for 3 monthly memberships

Kat Adams | Nov 2, 2021
Brittne F | Nov 2, 2021

My son has the flight pass, and none of his friends have ever been able to just jump for free. I have always had to sign the waver form out plus pay for them to be able to jump with him for an hour.

How much does it cost for 2 adults? Or this place is only for kids??

Tommy Fatima | Nov 2, 2021
angela delozier | Nov 2, 2021

Tommy, for the best deal go to Groupon and purchase a 90 minute jump pass. Last weekend, it was only$10.40 and that was including taxes. You can buy up to 10 of the 90 minute passes through Groupon. So you are looking at roughly $35.00 for an awesome air bending adventure.

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How much would it cost for a group of 4 15 year olds to stay for around an hour?

Kylee Scotten | Nov 2, 2021
chris duncan | Nov 2, 2021

It was 82 dollars for 3 boys. Ages 15-13+10

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As of 2021, is there any age limits?

Jazz J | Nov 2, 2021
Kevin Hamilton | Nov 2, 2021

Not at this time

How much would ot be for a 11 year old and 13 year old ??

david hurst | Nov 2, 2021
Justin Bentley | Nov 2, 2021

It depends on the amount of time the kids want to jump. It's listed on their website but it's generally about $27 or so for 2 hours per kid.

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Is a parents consent needed when not an adult

Carolyn Muthert | Nov 2, 2020
Andrea Mayfield | Nov 2, 2020

There is a fairly lengthy waiver that needs to be filled out by the parent who then can add a child and fill a waiver out for them as well. Because injury liability is a big issue for a place like that, they are pretty thorough in making sure they are not legally responsible. I would count on having to go in with your child the first time to fill all the information out.

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Do you have to pay for kids 2 and under?

alex myers | Nov 2, 2020
sky,shadow,maddie starstable | Nov 2, 2020

I'm not sure about that either!

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Are mask required

Timothy Cline | Nov 2, 2020
Yun Jin Fetters | Nov 2, 2020

Yes

Do you have to wear masks right now?

Virtuous Gal Music | Nov 2, 2020
Jennifer Benton | Nov 2, 2020

Yes, but most of the kids take them off anyway 🤦🏻‍♀️🤷🏻‍♀️

When is the next lock-in gonna be

Makenzie Golliher | Nov 2, 2020
paul hall | Nov 2, 2020

I really don't know. I'm sorry I couldn't help you.

Do the 150 deposit go towards the party bill?

Deaysiah Johnson | Nov 2, 2020
Kermit Easterling II | Nov 2, 2020

Yes

How much for a 11 year old and 12 year old

Jen Reno | Nov 2, 2020
Kyle Schadewald | Nov 2, 2020

The best idea is if you plan on going more than once to get the premier package its $25 unlimited jumping through the week and they can stay up to two hours on the weekends free pair of socks or you're going to pay $25 for two hours or hour and a half

How much does it cost for 5 13 year olds for 2 hours and how much would they have to bring each money ?

Johnny Ayala | Nov 2, 2020
Ashley Bradley | Nov 2, 2020

There is a groupon right now, but it comes with even tickets. So you could get a 6 person pass for 90 minutes for$69 or get a 4 person 90 min pass for 51 then a 1 person pass for 90 minutes for 14. The only thing is they are 90 minutes not 2 hrs. Maybe 10 bucks a piece for spending money. We only got the dip and dots and they are 4 bucks a piece. If they dont have defy grip socks you have to buy those too and I think they are 2 or 2.50 a piece. Hope this helps!!

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Do you have season pass and gift cards?

Suzi Wilson | Nov 2, 2020
Dylan Bryant | Nov 2, 2020

Kinda. They have "Flight Passes" which allow you to come a certain number of times per week/month for an hour or two depending on how much you pay. Not sure if they offer gift cards but I would assume so.

How much does it cost for an hour

Brittney Tuttle | Nov 3, 2019
Angie Kruzic | Nov 3, 2019

Adults 14.50 6 and under 10.50 2 and under is free

How much does it cost for 3 kids and 1 adult

BigD 513 | Nov 3, 2019
Dedra Ward | Nov 3, 2019

It was about $11.50 for one hour for my six year old, but it varies based on when you go and for how long. Here's the website address, http://www.defy.com/knoxville. Adults can watch for free, but if want to jump, check the site for pricing. Also note they require you have their socks, so you'll have to buy new ones if this is your first time there. Have fun!

How old do u have to be to go to the lock in

SGT. CHEETO-DUST | Nov 3, 2019
Jesus Hernandez | Nov 3, 2019

Excelent for the family,

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Can a 5 year old and a 9 year old jump at the same time

Maggie Bruer | Nov 3, 2019
Amelia Niermann | Nov 3, 2019

yes they can

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Do they have a toddler section?

Mrs Young | Nov 3, 2019
Jesus Hernandez | Nov 3, 2019

Exsele place for families,

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Is there a ballbit

Akeia Reynolds | Nov 3, 2019
Sarah Cusick | Nov 3, 2019

It's not balls, It's foam pits they can jump into. Foam squares.

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Is their a all night this Friday? If so how old do u have to be?

Melody Vega | Nov 3, 2019
Melissa Emrick Russell | Nov 3, 2019

Check the website

How much will it cost for me and my friend (Both 12) both to jump for 2 hours?

SaraAnn Smith | Nov 3, 2019
Rosemarie Brier | Nov 3, 2019

i believe its around $30

Um how much is it to get in jumpj

Kristen Bunch | Nov 3, 2019
Melissa Emrick Russell | Nov 3, 2019

They have prices listed on the website... it's different for different days/times/ages.

How much is it corn 3 kids under 12 to jump corn 2 hours

Lowkey_taydem 123 | Nov 3, 2019
Melissa Emrick Russell | Nov 3, 2019

They have prices listed on the website. Also, remember that if you don't have their grip socks, you will have to buy them for everyone (which is $3 each).

How many people have experienced injuries at jump jam?

Sandra Tipton | Nov 3, 2019
Melissa Emrick Russell | Nov 3, 2019

Kids kinda fuss a little if/when they fall (ages 2, 4, 5), but they got right back up and were fine! And the staff is very vigilant, rushing over if one of the kids acts hurt, extending their services and making themselves available to help if needed.

Can you have a private party there with 5 kids who are all 12 for 4 hours or do we have to do it in public

Johnny Ayala | Nov 3, 2019
Kayla Stuart | Nov 3, 2019

You can rent it out for private parties. It's more expensive but it's an option

How old you have to be to go to the lock in on Friday November 16??🤣

Jeffery Penson | Nov 3, 2019
DEFY Knoxville | Nov 3, 2019

11 and up.

How much would it cost all together for just me and my 4 year old son to come and just jump for about an hour?

Sweet Honey3 | Nov 3, 2018
Caden Tussey | Nov 3, 2018

Monday-Thursday9am - 10am - KidJump (6 & under only)10am - 9pm - Open Jump (all ages)Friday-Saturday9am - 10am - KidJump (6 & under only)10am - 9pm - Open Jump (all ages)9pm - Midnight - ClubJam (ages 15+)Sunday11am - 7pmMonday-Thursday PricesAges 7 & Over60 Minute Flight Ticket ................ $1590 Minute Flight Ticket ................ $20Additional 60 Minutes .................. $8Required Grip Socks ..................... $3Ages 6 & Under60 Minute Flight Ticket ................ $1190 Minute Flight Ticket ................ $15Additional 60 Minutes .................. $8Required Grip Socks ..................... $3 Friday-Sunday PricesNo Discounted Prices for 90-Minute & Additional 60-Minute tickets on Fri, Sat, Sun, or Holidays. Ages 7 & Over60 Minute Flight Ticket ................ $15Required Grip Socks ..................... $3Ages 6 & Under60 Minute Flight Ticket ................ $11Required Grip Socks ..................... $3g

Are you all going to be open on laberday

Braydon Hodges | Nov 3, 2018
DEFY Knoxville | Nov 3, 2018

Yes! 9 am-9pm

How much are socks

John Mccray | Nov 3, 2018
DEFY Knoxville | Nov 3, 2018

$3 and can be brought back for future visits

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Heard on loudspeaker 30 days JumpJam for $10. Does the 30 pass include weekends?

Sandy San Soucie | Nov 3, 2018
DEFY Knoxville | Nov 3, 2018

It allows weekends! Last day to purchase is 8/15/18... must purchase a regular flight ticket to become eligible for the $10 pass.

Do you have birthday party packages?

Susan Cacyuk | Nov 3, 2018
Kevin Hurst | Nov 3, 2018

Yes

How much it cost for 14 years olds

Victoria Verran | Nov 3, 2018
TINA UTLEY | Nov 3, 2018

It's $15 for 7 and over for an hour

What time is the lock in over

A Google User | Nov 3, 2018
Johnnecia Settles | Nov 3, 2018

At 6a.m.

Do you have to have a legal gaurdian? Can you just have someone 18+ come with?

Margie Thompson | Nov 3, 2018
DEFY Knoxville | Nov 3, 2018

We require a parent or legal guardian to complete the waiver for anyone under the age of 18... Once completed, you are welcome to attend with anyone else.

How long have you had this location open?

Haley Gray | Nov 3, 2018
Mark Carroll | Nov 3, 2018

About 2 years

Are the grip socks free? If not, how much do they cost?

Casey Martin | Nov 3, 2018
Brian Pickens | Nov 3, 2018

No there not free i think they were like 5 to 7 dollars but you can bring back your socks so you wont have to buy anymore the next time

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Can you jump for 30 minuets

10o’Clock Boys | Nov 3, 2018
Anna Evans | Nov 3, 2018

Gavin bell you can jump more than that

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Do you have to purchase new grip socks each time if you already have previously purchased socks from Jump Jam?

Sarah Petty | Nov 3, 2018
John Alpers | Nov 3, 2018

No. Might want to wash them occasionally. Lol

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Hi can we bring a birthday cake and celebrate without reservation?

Hala Harthi | Nov 3, 2018
Grant Ball | Nov 3, 2018

You need a reservation but you can bring a cake I believe

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how much an hour

Amber cole | Nov 3, 2018
Joshua Vaughn | Nov 3, 2018

They have better group rates available also.

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how much to rent for a day

Amber cole | Nov 3, 2018
Bryce Ballard | Nov 3, 2018

They don't post the information since it is on a case-by-case basis. You'll need to call them directly to rent out the facility.

do they have wristbands

Amber cole | Nov 3, 2018
KS4L gang gang | Nov 3, 2018

Yes they do

How long for 2 hours?

Dre Reacts | Nov 3, 2018
David Crownover | Nov 3, 2018

You can jump for as long as you are willing to pay for jist have to tell them at the front when you pay.

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Do you have coupons?

Valerie Threet | Nov 3, 2018
Jay Burgess | Nov 3, 2018

There are discounts on Groupon and LivingSocial sometimes

How much money for 12 and under for 2 hours

Kenadi Lacy | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

They have certain specials throughout the week as well.

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Do u accept american express

Meridith Hamby | Nov 3, 2018
Grant Ball | Nov 3, 2018

I think but you should probably call and ask

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No price, $16 for two and $24 for four until seven o-clock

IXpertkill | Nov 3, 2018
Lillie Jones | Nov 3, 2018

It cost us 18 today

How much would it cost for me my wife my 11year old 13year old to come

David Vail | Nov 3, 2018
David Crownover | Nov 3, 2018

You would have to buy special sick for each of you as well as the price of entrance. You can prepurchase the entrance tickets online ahead of time and it would give you a better idea of how much it's going to cost.

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Does jump.jam have a area for 2 year old and younger to jump/play?

Kimmy Johnson | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

Yes, there are different age groups separated from the bigger ones.

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How much for a 1 year old

Bobby Newman | Nov 3, 2018
Michelle H | Nov 3, 2018

Yes! They are!

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how much does Jump Jam cost for a small 7 year olds birthday party ? is there group rates?

chelby layne harris | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

They'll give you gift cards for what you don't use there that day so you may use in the future.

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How much would it be to spend 2 hours at jump jam?

Makayla Bowers | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

There are coupons out there and if you've never been they may help you out your first time.

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How much is it if you are at a birthday party of some ones else to jump for 3 hours 4-6? I’m coming thirsday and I needed to know!?

Emma Ghormley | Nov 3, 2018
Joshua Lee Vaughn | Nov 3, 2018

Your party should have exceptionally discounted rates.

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How can you get the locker to work?

Edgar Cardoza | Nov 3, 2018
Dalton Miksa | Nov 3, 2018

more of a staff question... sorry, wish i could answer!

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How much does it costs?

Sandra Gilliam | Nov 3, 2018
Abigail Yeager | Nov 3, 2018

About twenty dollars for the first hour

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How much is for to enter to play inside

Rebecca Saravia | Nov 3, 2018
Vickie Becker | Nov 3, 2018

15.00 plus 3.00 for socks...but if your having a Birthday Party, the bd boy or girl get their socks free.

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I'm here and there is no jump jam

Emma and Dante | Nov 3, 2017
Gerald Hettel | Nov 3, 2017

They moved about a block away past the old location next left and down the street on the left side.

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Will you take expired coupons? Like 1 day old?

Rheanne T | Nov 3, 2017
melissa myers | Nov 3, 2017

You might want to call, don't think they will advertise if they do or do not accept expired coupons.

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