Shinola Ann Arbor Store

Category: Watch store

Address: 301 S Main St, Ann Arbor, MI 48104, USA

Phone: +17343897013

Opening hours

Sunday: 11AM–5PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

K R

Aug 30, 2022

Nice coffee shop in the basement of the shop.

Ryan del Gaudio

Aug 14, 2022

Great customer service and cool store! Can’t remember the name of the lady who helped me out but she was very nice and had a wonderful attitude!

My Review Account

Aug 4, 2022

As much as I want to keep this gem to myself, the world needs to know that this café is home to one of the best chai lattes in Michigan. The milk is frothy and has that toasty flavor of an exceptionally well prepared steamer. The sweetener is mild (i.e., not cloyingly sweet like so many others) and the cinnamon is blended perfectly. It is eyelid-flutteringly good and it'll warm your soul. I probably earned 10 karma points just for sharing this secret.

Melissa Rutzen

Jun 22, 2022

Such wonderful customer service. I called looking for a watch that was sold out online and Paige was SO helpful -- she called around to all other Shinola locations to try and track one down, checked incoming shipments, etc. I ultimately ended up ordering my backup option, and when I called back to place the order I spoke with Justin and he was lovely on the phone. Customer service of this caliber feels so rare "these days" -- thank you, Shinola AA, for keeping your standards high! And please give Paige and Justin raises!

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Questions & Answers

I live in Novi and can be in Ann Arbor this friday. Do I need an appointment for a battery change? I am 85 so cannot hang around for a long time. V\can you help me out??

Leah Schultz | Apr 6, 2022
Shinola Ann Arbor Store | Apr 6, 2022

Hi Leah, thanks for reaching out! Our artisan will be out of the store on Friday. If you’re able to come the day before or after he’ll be available 11a-5p. Please call the store to schedule a battery appointment. When you make a reservation, we can have your repair completed in 15 minutes.

I received a Shinola watch as a gift from my corporation for retiring after 41 years. The Bracelet is too large. Do I need to schedule an appointment to have it sized or can I just come into the store and have it sized? Can I wait for it?

Sharon Sabat | Aug 4, 2022
Mario Ortega | Aug 4, 2022

It will depend if the service person is at the store that day. Normally, you would have to drop it off and wait a few days for them to email when it is done. Buy it is usually very fast.

Do you carry Rolex Watches?

Gail Kornbuth | Jul 5, 2022
fishee | Jul 5, 2022

Why would you want to buy a rolex watch at a shinola store?

Hello..do you monogram leather bags?

Sharon Standifer | Nov 3, 2019
Simon Cayedito | Nov 3, 2019

Hello. If it is a Shinola bag then potentially. There are some that can be monogrammed and others that cannot.

How much do their bkes go for from least to mid range

Douglas Murphy | Nov 3, 2018
Tom Tambellini | Nov 3, 2018

Bikes will be from like $1,000 and up depending on model and options etc. Excellent bicycle from an excellent company.

Can I get a battery replace in a shinila watch, while I wait this morning?

Stanley Ziulkowski | Nov 3, 2018
Chantia Thompson | Nov 3, 2018

Yes, the will replace batteries. Should not be a long wait.

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