Address: 550 Elmwood Ave, Philadelphia, PA 19079, USA
Phone: +18002255345
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Elegant Additions Inc.
DHL has proved how Hopeless they are- when they cannot deliver my commercial shipment. All I see from them is lies and deceit. No matter how many reminders I have sent them they just seem to NOT CARE. DHL sucks
Kenya Brown
I NEVER EVEN KNEW MY PACKAGE WAS OUT FOR DELIVERY LAST FRIDAY. NO COMMUNICATION. NO GOOD CUSTOMER SERVICE. NO PHONE SYSTEM.NO WAY TO EVEN KNOW WHERE MY PACKAGE IS. AND MEANWHILE I DONT EVEN HAVE MY PACKAGE BECAUSE THEY NEVER DELIVERED IT. BUT CLAIM THEY DID ATTEMPT TO DELIVER IT. NO ONE KNOCKED ON MY DOOR. SO WHERE IS MY PACKAGE??? THEY CLAIM THEY HAVE LIVE CHAT WHEN THEY DONT. THE PHONE SYSTEM IS HORRIBLE AND A WASTE OF TIME . I JUST WANT MY PACKAGE. WHERE IS IT DHL ? WHERE IS MY PACKAGE ?! THIS IS HORRIBLE. EVERYTHING ABOUT DHL IS HORRIBLE.
Alessandra Ferreira
Disappointed with the dhl Express service I have an order with them that was supposed to arrive on Friday the 14th. It's late and now it's stopped here in Philadelphia and they didn't deliver today. A disregard for customers.
Ghost Line
Good company
Thanks! Your review is awaiting moderation.
This company should be ashamed of their business practices. My package has been with them, 45 minutes away from me for 7 days. They apparently can't(more like won't)deliver it to me & won't allow me to pick it up there. They've had it on a truck for delivery 4 times to no avail, amid multiple excuses, from traffic, Xmas delays, & the driver saying my husband's suit couldn't fit in the truck. I offered to pay for overnight shipping from them to me(45mins away)& nothing. They said they can transfer it to a dhl servicepoint(which is where it is) in another town that is 54 minutes away from me & even further from where it is currently than my home address is. How do they stay in business?
it’s 7:02 pm and i still haven’t gotten my package is it going to come today? it said it was out for delivery and will be here by the the end of the day
I'm sorry I would have no idea. My suggestion would be call them or go to dhl.com
I have never picked up,I always do drop off, but you can call them and ask
Not opened today mon - Friday
There is no west Philly location, the DHL facility is in Sharon Hill
That happened to me before, so I went to dhl with my way bill number and told them it was never delivered so if the carrier still has it, u can place it for pickup. . Honestly I don't know y the system says delivered maybe it was a error..
It's being held for inspection/scanning or it has missed its flight. Happened to me too. Don't worry
It means that is isn't ready to be delivered and hasn't received its final scan before delivery or marked as ready to pick up. My package was listed like that and I went to the location and picked it up. The DHL staff had to look for my package. And they found it. You could give that a try. Be patient because they are really under staffed and doing the best they can. If you work with them.....they will find your package.
Here to help
Yes but get there as soon as they open so you don't possibly miss it going out
Yes. Just bring your photo ID.
Depends where its on hold. If its in your city just go pick it up. If its out of state / country ask the send to go see whats going on
Why are you not smart enough to call them and ask them or go there. People like me that you see on here we don't work for DHL. People like me that you see on here we don't work for DHL
I'm not in the customer service , so I don't know how much they charge for each pound. I'm sorry. However, you can call the office and they will let you know how much they will charge you...
I have never shipped internatonal so I do not know. You should probably call DHL and asked them.
No. Just Monday thru Friday.
How much price to Bangladesh.chittagong
Call customer service at 1800-calldhl or go to service center at 7600 Holstein
Mine took 4,days from philadelphia to Accra.
Whatever you want. Just call the 800 # it's cheaper to bring it to the building
Depends on the size and the weight
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.