Snip Internet

Category: Internet service provider in Detroit, Michigan

Address: 6001 Cass Ave, Detroit, MI 48202, USA

Phone: +18443837123

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 9AM–5PM

Reviews

Eli Miksicek

Nov 2, 2022

Quick and easy install, wished they had more guys so one could get an appointment quicker. Reasonable rate for a high speed, hope I don't see any additional fees! Do note representative mentioned there will be no rebate for canceling service, say if you have paid in advance. "Due to the nature of submission services". That's seems odd and a bit unfair to the customer.

Christian Rosales

Oct 31, 2022

Great experience! Submitted my details online and within a few hours I had internet. Todd was friendly and helpful!

Michael Zee

Oct 31, 2022

I had no internet after my move. I called SNIP. 30 mins later now I have internetz. TODD, I LOVE YOU!!

Alaina Black

Oct 27, 2022

Kameron was great! Thanks!

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Questions & Answers

When will this expand outside of downtown? Not we are planning to or how it will expand but a roundabout time. I've been waiting a long time on this email waiting list.

Shiny Eevee | Nov 3, 2018
Snip Internet | Nov 3, 2018

Hi April - we’ve started expansion of business services into Southfield and Troy and have big plans to continue expanding our footprint for residential service as well. Nothing we can announce just yet but we do appreciate you following us and your excitement around having our service! Thank you so much and we’ll keep you posted! - Christina F.

Do you supply resident with internet

Michael Clay | Nov 3, 2018
Cameron Henige | Nov 3, 2018

Yes

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How much for rocket fiber, internet service, per month? Thank you!

eric echols | Nov 3, 2019
Chumly Fernando | Nov 3, 2019

Hey Eric, residential internet through Rocket Fiber is only $70/month for a 1000mbps up and down. There are no contracts or installation fees for thr service. Check out www.rocketfiber.com for more information!

How long would it usually take for service and lines to get set up for a certain area. The rocket fiber service map shows there’s service and lines near me, (literally behind me) . But my building is not connected yet. I stay in midtown Detroit.

Brian Logan | Nov 3, 2018
Snip Internet | Nov 3, 2018

Hi Brian - thanks for reaching out! I see that you’ve submitted a lead to us in the past. I’m going to check in with our networking team to see if we can get service over to you. We’ll be in touch tomorrow. Thanks again and enjoy your night! - Christina F.

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Kameron was awesome and Snip came out in a Jiffy to take car of our internet needs.

Stephanie Kioko | Sep 3, 2022
Snip Internet | Sep 3, 2022

Hi Stephanie! So glad to hear it. Thanks for reaching out.

How long does it take to make the transfer from xfinity to Rocket Fiber service? What is the difference between the xfinity and Rocket Fiber services?

Joseph Sales | Nov 2, 2020
Zander Christiansen | Nov 2, 2020

As soon as you can get an install date, I dropped Xfinity when rocket fiber became available in my neighborhood. Internet speeds, better stable connection, better friendlier customer service, cost less for better service. Totally worth the switch

If I discontinue my land line phone service, is there a way for me to use my Hp Office Jet 4630 fax machine if I transfer from Verizon to Rocket Fiber?

Joseph Sales | Nov 2, 2020
Christina Fair | Nov 2, 2020

Hey there Joseph - Yes, there are options to allow you to still send and receive a fax without a land line. There are articles that give you step by step directions and our Rocket Fiber speeds will allow all of the bandwidth capability you’ll need assuming your printer meets the proper specs. Here is an article that might help - https://www.techwalla.com/articles/how-to-send-a-wireless-fax-on-an-hp Thank you! - Christina

Where do i return equipment

Miriam Begovic | Nov 3, 2019
Snip Internet | Nov 3, 2019

Hi Miriam! You can return your equipment to our Rocket Fiber office at 1505 Woodward, 3rd floor. We’re on the corner of Woodward and Clifford and the door is on Clifford St. Thank you for being a client! - Christina

When will you have available for business leasing fiber optics in Detroit, MI 48238?

Thomas Hanifin | Nov 3, 2019
Pat Files | Nov 3, 2019

48238 when available

Do you service mid town Detroit area ?

Gail Barnard | Nov 3, 2019
Snip Internet | Nov 3, 2019

Hi Gail! We sure do. Please visit us at RocketFiber.com to check out your service address or call us at 844-84Rocket. We look forward to getting you connected! - Christina

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Do you service residential Taylor Michigan area

Sherry Lafever | Nov 3, 2019
Snip Internet | Nov 3, 2019

Hi Sherry! We offer business services but not residential just yet in Taylor. If you visit our website - rocketfiber.com and check out your address, you’ll be prompted to provide us with contact information so that we can reach out as we continue expansion. Thank you so much for reaching out and enjoy your weekend! - Christina

How much residential? 48209

Virginia Markavich | Nov 3, 2019
Snip Internet | Nov 3, 2019

Hi Virginia! Yes, Stephen is correct. $70 per month ($70.12 including tax!), no contracts or install fees. Please visit our website rocketfiber.com and check your address. If we're not available yet, we'll reach out when we are able to get you connected. Thank you and enjoy the weekend! - Christina

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Is this only for Detroit or is it available for Saint Claire Shores?

Number 3 | Nov 3, 2018
MM | Nov 3, 2018

I believe its only for the downtown Detroit area for now.. for now though, im pretty sure they have plans to expand

Do you service 48234 zip code in Detroit?

A Google User | Nov 3, 2018
Andrew Lebbos | Nov 3, 2018

Rocket Fiber has the ability to service businesses in that Zip Code but not residences at this time - what type of service are you inquiring about?

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