Address: 6001 Cass Ave, Detroit, MI 48202, USA
Phone: +18443837123
Sunday: Closed
Monday: 8AM–8PM
Tuesday: 8AM–8PM
Wednesday: 8AM–8PM
Thursday: 8AM–8PM
Friday: 8AM–8PM
Saturday: 9AM–5PM
Eli Miksicek
Quick and easy install, wished they had more guys so one could get an appointment quicker. Reasonable rate for a high speed, hope I don't see any additional fees! Do note representative mentioned there will be no rebate for canceling service, say if you have paid in advance. "Due to the nature of submission services". That's seems odd and a bit unfair to the customer.
Christian Rosales
Great experience! Submitted my details online and within a few hours I had internet. Todd was friendly and helpful!
Michael Zee
I had no internet after my move. I called SNIP. 30 mins later now I have internetz. TODD, I LOVE YOU!!
Alaina Black
Kameron was great! Thanks!
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Hi April - we’ve started expansion of business services into Southfield and Troy and have big plans to continue expanding our footprint for residential service as well. Nothing we can announce just yet but we do appreciate you following us and your excitement around having our service! Thank you so much and we’ll keep you posted! - Christina F.
Hey Eric, residential internet through Rocket Fiber is only $70/month for a 1000mbps up and down. There are no contracts or installation fees for thr service. Check out www.rocketfiber.com for more information!
Hi Brian - thanks for reaching out! I see that you’ve submitted a lead to us in the past. I’m going to check in with our networking team to see if we can get service over to you. We’ll be in touch tomorrow. Thanks again and enjoy your night! - Christina F.
Hi Stephanie! So glad to hear it. Thanks for reaching out.
As soon as you can get an install date, I dropped Xfinity when rocket fiber became available in my neighborhood. Internet speeds, better stable connection, better friendlier customer service, cost less for better service. Totally worth the switch
Hey there Joseph - Yes, there are options to allow you to still send and receive a fax without a land line. There are articles that give you step by step directions and our Rocket Fiber speeds will allow all of the bandwidth capability you’ll need assuming your printer meets the proper specs. Here is an article that might help - https://www.techwalla.com/articles/how-to-send-a-wireless-fax-on-an-hp Thank you! - Christina
Hi Miriam! You can return your equipment to our Rocket Fiber office at 1505 Woodward, 3rd floor. We’re on the corner of Woodward and Clifford and the door is on Clifford St. Thank you for being a client! - Christina
48238 when available
Hi Gail! We sure do. Please visit us at RocketFiber.com to check out your service address or call us at 844-84Rocket. We look forward to getting you connected! - Christina
Hi Sherry! We offer business services but not residential just yet in Taylor. If you visit our website - rocketfiber.com and check out your address, you’ll be prompted to provide us with contact information so that we can reach out as we continue expansion. Thank you so much for reaching out and enjoy your weekend! - Christina
Hi Virginia! Yes, Stephen is correct. $70 per month ($70.12 including tax!), no contracts or install fees. Please visit our website rocketfiber.com and check your address. If we're not available yet, we'll reach out when we are able to get you connected. Thank you and enjoy the weekend! - Christina
I believe its only for the downtown Detroit area for now.. for now though, im pretty sure they have plans to expand
Rocket Fiber has the ability to service businesses in that Zip Code but not residences at this time - what type of service are you inquiring about?
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