Heather Glen Apartments in West Chester, PA

Category: Apartment building in West Chester, Pennsylvania

Address: 1650 West Chester Pike, West Chester, PA 19382, USA

Phone: +16105632893

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Shannon Kennedy

Oct 21, 2022

Good for first apartment. Not to good for family's with young children, no place to play except in the back of the development without proper fencing

Stella Oliveras

Oct 1, 2022

They listed an apartment that was under under construction and not ready for move in. We only discovered this 48 hours before moving in. The communication was extremely poor. We requested a refund on our application fee 2 weeks after our move in date since the apartment renovations were still ongoing. Courtney sent us an email stating she would send us a full refund due to the inconvenience, stress and extra costs incurred. 3 months later, we never received a check nor any follow up communication from her. We will reach out to our credit card company to file a formal complaint.

Ricky Oliveras

Oct 1, 2022

We were moving from across the country so we never had a chance to stop by and see the apartment in advance. A couple days before we arrived we were told the apartment is still under construction, and that it would be a few more days. We got a hotel for a few days, but then was told it would be a few more days…2-3 weeks later the apartment was still not ready. I went to go look at the apartment on a Friday and was told it would definitely be ready to move in on Sunday. Construction workers were still in there renovating. We ended up moving into a different apartment complex. I requested a refund of the fees we had already paid to Heather Glen, and were told yes of course. I waited a couple months and received nothing. When I called I was told they would not be refunding us. It’s also very difficult to get someone on the phone because there are several numbers listed online, and most of the time they end up taking you to the property management company answering service…and they never could answer any questions.

Cathie DePiso

Jul 11, 2022

Well I absolutely love my apartment, there were alot of concerns when we moved in. The renovated my place which came out good but they did an absolute horrible job cleaning! I had to scrub my whole place but if it wasn't for my girl Courtney and my man Marco I would of been in trouble....everything I complained about Courtney and Marco were right on top of it and I can happily say that we have been in our place for 1 month now and we love it! A huge shout out to Courtney and Marco thank you so much I know we were a pain but truly thank you!

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Questions & Answers

How can I tour the community?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

You can schedule a tour online here https://www.iloveleasing.com/pub/tour/?id=cnjqblmnp&sid=ngpkglcpoq or by calling the leasing office at 610-563-2893.

How can I see what apartments are available?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

You can visit https://berger.myresman.com/Portal/Applicants/Availability?a=1539&p=310bdfa0-a443-4477-9cc2-345d94e31c6e to see what we currently have available.

How does the 30-day guarantee work?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

You can try out your apartment for 30 days and if we haven't delivered full satisfaction, you are free to give us 30 days' notice in that period and you won't need to pay a lease-break fee.

What happens if I have an urgent service request outside of office hours?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

Heather Glen offers 24/7 phone support and 24-hour emergency maintenance. You will always have someone available to take your call for service requests to your apartment.

How do I break my lease to buy a house?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

You can break your lease to buy a house at any point in your residency. Just use one of our preferred real estate agents and you won't need to pay us a lease-break fee.

Am I allowed to sublet?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

You are free to rent out your apartment on Airbnb.

Can I break my lease for a job transfer?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

Yes, you can break your lease for job transfers more than 50 miles, military service, and hospice care, and you won't need to pay us a lease-break fee.

Do you offer a security deposit alternative?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

Yes, you have the option to pay a one-time fee as low as $199 in place of a security deposit if approved.

Are these apartments pet friendly?

Rachel Renter | Nov 2, 2020
Heather Glen Apartments in West Chester, PA | Nov 2, 2020

Yes, you are free to have up to 2 pets of any weight. There is a $300 non-refundable fee for the first pet and an additional $100 non-refundable fee for the second pet. There is a monthly fee of $35 per pet.

How much do the units with washers and dryers rent for?

Best CryptoWallets | Nov 3, 2018
Heather Glen Apartments in West Chester, PA | Nov 3, 2018

Hi Cryptowallets - the apartments aren’t priced based on if they have washer/dryer. The prices vary from $1225-1375 based on the level of upgrade of the apartment itself. Most have washer/dryer inside apartment. If it does not have washer/dryer we have been installing washer/dryers upon move out. All apartments available within the next 90 days have washer/dryer in them. Please let us know if you have any other questions!

Do you have a pool or gym at this location? I see other apartments in West Chester for this price, but they all have them.

Best CryptoWallets | Nov 3, 2018
Heather Glen Apartments in West Chester, PA | Nov 3, 2018

Hi CryptoWallets - we do not have a gym or pool at this location but we do have a community near by that has a pool to use for all of our residents. Please let us know if you have any other questions!

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