Central Laboratory

Ingrid Solange

This lab provided critically negligent test results that put my life at risk. The board of health needs to be investigated and shut down this lab is unbelievable..

Ravi T

Please note that out patient labs are now located within building 2 and building 5. Building 2 open 6 am to 6 pm and building 5 opens at 7 am. Comparatively costly but excellent and reliable services at Intermountain, Murray. In addition, the My Health+ app is very handy and all your test results can be tracked there easily as well. So you are not left wondering about the outcome.

Jason Archibald

Wish zero stars was an option. Central Laboratory preformed unauthorized tests. Here's the story, the authorized tests were properly bill through my insurance no problems, then 1 year later I receive a bill for an unauthorized test they took upon themselves to do. They did not get mine or my insurance provider’s authorization for this unauthorized test. To top it off they double billed for the exact same test, when I called the Billing department “what a joke”, I was told they had outsourced that test to a 3rd party lab and there was nothing they could do, that I would need to contact the 3rd party lab out the issue, If I didn’t mention the bill was from Central Laboratory not the 3rd party. “UGH!” So, I spend the better part of two weeks calling them, the third party they outsourced to, the original doctor, a Physicist any Anger management professionals that would listen to me... “Just kidding about the last two, or am I?” So no matter what they respond to here with, they were all awful to work with. I’m using the word “work” here in the broadest definition possible. I’m sure you can imagine how well all these conversations went, "hint not well". So my final option was to follow their vaguely outlined disputed debts process, “worthless”. Needless to say no response to the dispute, but yeah, I did get a threat of collections. So, for my peace of mind I paid their almost $1000 extortion fee. Life lesson learned, I will do everything in my power NOT allow any future tests of mine or my families to be sent to Central Lab.

Jenny Brown

Their billing department is a nightmare. I keep getting invoices for services that have already been paid. Apparently they have different addresses and no one knows where the payment is. I was assured twice they will take care of it but now I got another bill and it shows 60 days late, though I paid it in Oct. Now they tell me there was no payment and they don't have any record of me calling in before. I called in every time I got an erroneous bill. Very slip shot work. They want you to take responsibility for everything and they don't even offer any help. One representative was very rude to me, she constantly cut me off and treated me like a criminal. She just wanted to be in control of the conversation. She must have worked for a collection agency before. Would not recommend this place at all.