KPC Promise Hospital of Salt Lake

Schultz Schultz

John and I would like to Thank Promise Hospital for all the hard work and compassion from everyone at Promise Hospital. The nurses, doctors, administrators, wound care and dieticians that were there to help John to come home! Things are going very well and Johns actually been a lot more happy being home! Cannot “Thank You” all for helping us back to Idaho! Special Thank You to Lisa in Wound care and Special Thank You to Patrick for all your help in everything did to help accomplish this! Much Gratitude, John & Terri Schultz 💫❤️✨💕

Abel Bayardo

The wound care team at promise were one of the best and helping me heal my flap. Lisa and Rock were very professional and attentive in helping me in the process of healing. Overall the entire CNA and nursing staff were very kind and courteous to me making my stay at promise very comfortable.

Jani Milford

My husband was involved in a accident when a distracted driver hit him with his truck while he was on the road setting up a job site for a contractor who requested services for their traffic control. My husband was hit and thrown causing a very traumatic brain injury and it would forever change my family’s life!! My husband was in a coma for two weeks, when he woke up he was too weak to be admitted to neuro therapy so we were recommended 2 different LTAC (long term acute rehab) hospitals that would help and assist in getting him to be better enough to get his trach removed and also to get help from speech therapy to help with speech and swallowing test so he could have his feeding tube removed. I did virtual tours of both facilities and of course I read all the reviews and that is exactly why I’m writing this review. If you ever are faced with this very unfortunate and unforeseen predicament of having to choose a hospital for acute care. I will be rating each department separately. The visiting hours are from 11am-8pm and visitors need to be 18+. My husband miss our children so much and would anyone who would come in his room that he can’t wait to leave so he can go home to our kids. Everyone would remind my husband that he needed to stay safe and work hard so he could go home to our kids. They were all so kind to him. Nurses(5/5) The nurses here were so professional. I’m not looking to have a good relationship with any of the nurses. I wanted to see that they were competent and worked well under pressure. I had many questions about my husbands condition. The nurses talked me through each question and didn’t mind that I had a million questions. They were very patient with my husband. My husband often pulled his trach out and also his feeding tube. They reassured me that it was normal because he was in the waking up phase and was very confused. I often worried about staff being patient with a big guy like my husband. I saw how efficient and professional they were. They repeatedly reminded my husband that his safety was the most important thing. My husband had to restrained and I saw them check his wrists several times daily for skin breakdown. I got reading material reading what stage my husband was at in his recovery and that was very helpful. When I called all hours of the night I was always given updates and encouraged to call anytime. We had the best nurses!! PT/OT (6/5) Yes, they definitely get an extra star! PT was the best part of our stay. They were on top of their care. My husband loved Jeremy and Shanlan. They played such a vital part of my husbands ability to be able to move to the neuro rehab in such a timely manner. All of the staff were great but I got to take part in helping sometimes and they would give me exercises to work with my husband because they only worked Mon-Fri but I helped my love on the weekends. They understood his limitations but helped him to see his potential and gave him the confidence to push through. Thanks ot/pt Respiratory (5/5) Respiratory came in and didn’t waste time. They are the reasons that his trach is out. His wound closed pretty quickly. Amazing how the body heals. They were always checking in and making sure he sounded good and always there asking if there was anything we needed! CNA/Tech (4/5) We had a positive experience with most of the techs with the exception of the techs that came in smelling like cigarettes. I understand everyone is entitled to doing what they want on their breaks but maybe air out a bit more. My husband asked me to ask if the CNA who smoked can not come back because he couldn’t handle the smell. My husband was always changed in a timely manner. This facility was well staffed. The facility was clean and my husbands room was cleaned daily. That’s always something I take notice to and I was pleasantly satisfied with how well kept this facility is. The have a beautiful garden that I often visited just for a moment to myself. It was all in all a great experience. I would recommend KPC Promise Hospital! Thanks for taking great care of my husband!

Dawn Cherry

I want to thank everyone they where wonderful with me and made me feel better every day. Big shout out to Lisa and Rock you guys are the best!!!