FedEx Office Print & Ship Center

Eszter Sapi

I ordered four 22"x28", all matte, mounted posters from FedEx on Reisterstown Road. The order was completed before the promised time and I went to pick up my posters the next day. One of the posters was laminated with gloss, while the others were matte. When I asked why the answer was that the film kept burning when they processed the file. I asked if they needed a different file format from me, to which the answer was no. So, either the machines at the store are not up to the job, or the technicians operating the machines aren't. The matte posters all had long scratches on them. When I pointed this out, the answer was "yeah, that happens with the matte lamination." Again, either the printers and the laminators are not well-maintained, or the employees are not trained to properly use them. As a graphic designer, I need to deliver a high-quality end product to my clients. When I am paying $50 per poster, I expect it to be printed cleanly, without scratches, and with the lamination as ordered. It's incredibly frustrating to not be able to meet my client's deadline because posters need to be reprinted due to printer error. I will not be using FedEx as printers in future, since I cannot trust the quality of their work.

Terri Lee

They aren't always open I have been twice & doors locked

Marc Teles

Changed their hours to when people who work for a living can’t go. Their employees are not the nicest people.

Mae Medina

They are not open on the hours they posted.